Joseph Cole
Duluth
Summary
Seasoned service clerk versed in support and focused on maintaining smooth and efficient operations. Experienced in customer service. Skilled in facility maintenance with background as trainee, gaining hands-on experience in systems, operations and repairs. Demonstrated strengths in preventive maintenance and safety compliance. Contributed to improved functionality of buildings through efficient repair work and routine inspections. Keen on applying technical skills for the upkeep of facilities to ensure safe, effective operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Clerk
Ingles
Clarkesville
11.2024 - 04.2025
- Bagged groceries efficiently while ensuring customer satisfaction.
- Collected carts from the parking lot to maintain store organization and safety.
- Communicated effectively with customers to address their needs and provide assistance.
Facility Maintenance Trainee
Atlanta Athletic Club
Johns Creek
05.2022 - 08.2024
- Gained proficiency in facility maintenance and understanding of workplace terms.
- Worked collaboratively in a team setting to fulfill work order requirements.
- Applied preventative maintenance skills to HVAC units, contributing to improved system reliability and performance.
Education
Associate of Applied Science - HVAC Technology
North Georgia Technical College
Clarkesville, GA05-2026
Skills
- Preventative maintenance
- Team collaboration
- Complaint handling
- Customer service
- HVAC troubleshooting
Certification
- I am universally EPA certified and have taken a 10 hour OSHA training class.
Languages
Spanish
Limited
Affiliations
- I was involved with Boy Scouts for many years.
- I played Clarinet and Saxophone in High School in both concert and marching band.
- I like to play pickleball very frequently with my friends.
Timeline
Service Clerk
Ingles
11.2024 - 04.2025
Facility Maintenance Trainee
Atlanta Athletic Club
05.2022 - 08.2024
Associate of Applied Science - HVAC Technology
North Georgia Technical College
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