Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Fancher

Atlanta,Georgia

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Server/Bartender

Bellina Alimentari
02.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with a craft cocktail menu with everything being made in house. From syrups to infused liquors and everything inbetween.
  • A extensive knowledge of wines in general with extra detailed attention on Italian wines.

Server Assistant

The Iberian Pig
01.2023 - 06.2023
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collaborated with other staff members to maintain high-level customer satisfaction.

Server

Tasty China
03.2022 - 08.2022
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Answered customers' questions, recommended items, and recorded order information.

Freight Team Associate

Home Depot
03.2021 - 03.2022
  • Lifted and moved items weighing 50+ pounds multiple times per shift.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly and checking system for inventory.

Education

High School Diploma -

North Paulding High School
Dallas, GA
05.2020

Skills

  • Communication
  • Adaptability
  • Punctual
  • Team-player
  • Memorization
  • Positive Attitude
  • Always in motion
  • Ability to perform under pressure / high intensity
  • Uphold standards

Timeline

Server/Bartender

Bellina Alimentari
02.2023 - Current

Server Assistant

The Iberian Pig
01.2023 - 06.2023

Server

Tasty China
03.2022 - 08.2022

Freight Team Associate

Home Depot
03.2021 - 03.2022

High School Diploma -

North Paulding High School
Joseph Fancher