Joseph Flownory
Lawrenceville
Summary
Top Performing Sales Representative that provides top-tier customer service for the client's needs and implements leads exceeding the company target and goals.
Overview
10
10
years of professional experience
Work History
Sales and Leasing Specialist/ Marketing Coordinator
Windsor Communities
06.2021 - Current
- Performed administrative duties such as rent collections, communicating with tenants via written correspondence, maintaining property facilities, and administering lease closings
- Negotiated vender contracts such as property maintenance and housekeeping
- Closing Ratio over 50% (Top Closer for March 22 68% closing)
- Became Multi-site Leasing Specialist to help with new acquisitions and cross train
- Implemented marketing ideas for social media handling
- Handled renewal offers on a monthly basis and maintain a summary report of lease renewals
- Provide the best customer service with rave reviews online.
Leasing Agent/Marketing
Phipps Places
01.2018 - 05.2021
- Maintained 90% occupancy rate; processed denial letters to inform prospective applicants of application rejection
- Providing the best customer service and interacting with residents to fulfill their needs
- Used housing database systems to calculate annual rent totals and recommended rental pricing strategies to maximize profitability and revenue generation
- Developed marketing plans such as print advertisements, sale games that were rewarded with a bonus, and controlled our social media platforms
- Planned activities for resident functions
- Addressed, investigated, and resolved tenant complaints and documented action taken; delivered emergency 24 hour on call services to tenants.
Asst. Manager/Leasing Consultant
Bell Lenox Park
06.2014 - 11.2017
- Performed administrative duties such as rent collections, communicating with tenants via written correspondence, maintaining property facilities, and administering lease closings
- Negotiated vender contracts such as property maintenance and housekeeping
- Collected and recorded activation fees and deposits; accurately document all financial transactions
- Maintained units to ensure market readiness, coordinated and led apartment tours, answered questions, and highlighted selling features and property amenities.
Education
Associates Degree in Web Graphic Design -
Devry University
12.2014
Skills
- Property Management
- Graphic Design
- Yardi
- Negotiation
- Marketing Strategy
- Customer Relationship Management
- Social Media Management
- Lease Renewals
- Vendor Management
- Occupancy Optimization
- Sales Strategy
- Strong negotiation skills
- Market Analysis Expertise
- Property management knowledge
Personal Information
Title: SALES SPECIALIST
Timeline
Sales and Leasing Specialist/ Marketing Coordinator
Windsor Communities
06.2021 - Current
Leasing Agent/Marketing
Phipps Places
01.2018 - 05.2021
Asst. Manager/Leasing Consultant
Bell Lenox Park
06.2014 - 11.2017
Associates Degree in Web Graphic Design -
Devry University
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