Proven leader in national account management and power generation verticals, notably with Herc Rentals and Kipper Tool Company. Excelled in building strategic partnerships, mastering contract negotiations, and fostering robust client relationships. Demonstrated expertise in tooling/equipment and renewable energy, achieving Herc's "Top Performer" accolade in 2020. Renowned for exceptional communication skills and a customer-centric approach.
Overview
19
19
years of professional experience
Work History
National Account Manager
Herc Rentals
United States-Based In Atlanta
10.2018 - 06.2024
Built strong relationships with key decision-makers at executive level within national accounts organizations.
Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
Streamlined internal processes to optimize efficiency in managing large volumes of orders from national accounts customers.
Fostered environment of collaboration and open communication with internal teams to ensure seamless execution of national account initiatives.
Developed customized proposals that demonstrated deep understanding of each client's unique needs and goals.
Strengthened relationships with key clients by maintaining consistent communication and providing tailored solutions.
Developed creative pricing structures that appealed to clients while maximizing profit margins for the company.
Worked across all segments to establish and create new Tooling offerings; i,e, Tool Trailers, Tool Containers. Set up to meet FME and FOD requirements within Industry.
Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
Collaborated with cross-functional teams to develop targeted marketing strategies for each national account.
Awarded Herc's "Top Performer Segments" (Renewable and Power Generation) 2020
Director of Power Generation Vertical
Kipper Tool Company
Gainesville, GA
02.2005 - 10.2018
Formed strategic partnerships and connected with potential clients to drive business development.
Built tooling systems for Gas/Steam Manufacturer to support Power Generation outages.
Worked with Tooling Suppliers (Stanley, Wright Tool) to achieve best pricing and sourcing practices.
Assisted with sales and marketing strategies to foster achievement of revenue goals.
Improved project efficiency with strategic planning, resource allocation, and time management practices.
Interacted well with customers to build connections and nurture relationships.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Managed approximately 40-50 incoming call, emails per day from customers.
Education
High School Diploma -
Oak Creek Senior High
Oak Creek, Wisconsin
No Degree - Business Management
Fox Valley Technical College
Appleton, WI
Skills
Pricing strategy
National Accounts and contract development
Business Development
Contract Negotiations
Tooling/Equipment expertise
Relationship Building
Expertise in Renewable Energy Equipment requirements
Expertise in Power Generation Equipment requirements
Strong work ethic, dependability and communication