Joseph Johnson
Savannah
Summary
Dedicated professional with a strong background in operations management and marketing strategy development. Known for enhancing customer service and optimizing inventory processes to drive business success.
Overview
6
6
years of professional experience
Work History
Owner/Operator
American Mobile Pros
Savannah, GA
10.2025 - Current
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Trained new employees on operational procedures, enhancing team performance and service quality.
- Developed marketing strategies to promote services and attract new customers effectively.
- Utilized customer feedback to enhance service offerings and address client needs promptly.
- Collaborated with suppliers to negotiate favorable terms, improving cost efficiency in procurement processes.
- Managed day-to-day business operations.
Bartender
Mcdonoughs Restaurant and Lounge
Savannah, GA
02.2022 - 02.2026
- Crafted and served cocktails and beverages, ensuring high-quality customer experiences.
- Trained new bartenders on drink recipes, customer service techniques, and bar equipment usage.
- Collaborated with kitchen staff to streamline service during peak hours, enhancing operational efficiency.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Provided exceptional customer service by engaging patrons and addressing their needs promptly.
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bar Manager
Tondee's Tavern
Savannah, GA
10.2020 - 06.2022
- Developed and implemented innovative drink menus, enhancing guest experience and engagement.
- Oversaw daily bar operations, ensuring exceptional customer service and product quality.
- Trained and mentored staff on bartending techniques and customer interaction best practices.
- Managed inventory control processes, reducing waste and optimizing stock levels effectively.
- Enhanced operational efficiency by streamlining workflows and improving staff scheduling practices.
- Collaborated with vendors to negotiate pricing and maintain quality of supplies and ingredients.
- Ensured compliance with health regulations, maintaining a safe environment for guests and staff.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
No Degree - Digital Marketing
Trinity College
Hartford, CT05-2021
High School Diploma -
Marlborough High School
Marlborough, MA06-2014
Skills
- Operations management
- Operations management
- Strategic planning
- Business planning
- Sales strategy
- Client management
- Relationship management
- Team recruitment
- Staff training
- Personnel management
- Inventory management
- Operations oversight
- Client support
- Strong work ethic
- Marketing strategy
Timeline
Owner/Operator
American Mobile Pros
10.2025 - Current
Bartender
Mcdonoughs Restaurant and Lounge
02.2022 - 02.2026
Bar Manager
Tondee's Tavern
10.2020 - 06.2022
No Degree - Digital Marketing
Trinity College
High School Diploma -
Marlborough High School