Joseph Lancaster
Nashville
Summary
Results-driven Satellite Installation Technician at Top Dog LLC, recognized for enhancing system performance through expert diagnostics and troubleshooting. Demonstrated strong problem-solving abilities and attention to detail, reducing service call-backs significantly. Proficient in equipment installation and customer relations, consistently delivering high-quality service while adhering to safety standards. Well rounded and mechanically inclined.
Overview
10
10
years of professional experience
Work History
Satellite Installation Technician
Top Dog LLC
12.2021 - Current
- Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
- Effectively troubleshooted issues both onsite and remotely, allowing quick resolution of problems without the need for additional service visits.
- Reduced service call-backs through meticulous installation procedures and attention to detail.
- Utilized proper tools and equipment for each job, maintaining a well-organized work vehicle for efficiency purposes.
- Stayed up-to-date with the latest technology advancements in the satellite industry, applying new knowledge to daily tasks as appropriate.
- Assisted in training new technicians, sharing best practices and techniques for successful installations.
- Adhered to industry safety standards while working at heights, minimizing risk of accidents during installations.
- Ensured timely completion of projects by managing work schedules effectively.
- Kept detailed daily progress notes in Oasis, noting reasons for issues.
Pool Technician
Watson's Pools and Patios
04.2019 - 12.2021
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Maintained optimal equipment performance with routine inspections, repairs, and replacements.
- Ensured safety compliance by implementing proper handling techniques for chemicals and hazardous materials.
- Enhanced customer satisfaction by efficiently diagnosing and repairing swimming pool equipment.
Conductor
Norfolk Southern
01.2019 - 03.2019
- Performed daily inspections on switches.
- Prepared forms, required reports, switch lists and train orders daily.
- Communicated through various methods to conduct train movement.
- Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
- Performed air brake and electrical connection coupling.
- Supported train maintenance teams by reporting observed equipment malfunctions or damage promptly, minimizing disruptions to service schedules.
- Participated in regular training sessions to stay updated on industry best practices and improve personal performance as a conductor.
- Communicated with train dispatchers to obtain and adjust directions.
- Ensured proper documentation was completed for each trip, including incident reports when applicable, maintaining effective record-keeping systems within the organization.
Tool and Die
JM Eagle
01.2018 - 01.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Adjusted die and cooling tanks to ensure accurate pipe ovality and wall thickness.
- Used overhead crane to assemble and disassemble die for various pipe sizes.
Assembly Line Leader/Welder
Coyote MFG
01.2015 - 01.2018
- Conducted root cause analysis on defects, implementing corrective actions to prevent reoccurrence within the production process.
- Enhanced assembly line efficiency by implementing lean manufacturing principles and streamlining processes.
- Evaluated worker performance metrics, providing constructive feedback during regular performance reviews for skill enhancement purposes.
- Liaised with upper management regarding operational challenges, proposing viable solutions to optimize overall assembly line performance.
- Achieved on-time delivery of products by closely monitoring progress and adjusting workflows as needed.
- Maximized resource utilization by developing inventory control systems and optimizing storage solutions.
- Assisted in training junior welders on proper MIG welding techniques, fostering skill development among team members.
- Upheld company standards for excellence in craftsmanship through consistent attention to detail and commitment to producing high-quality workmanship on each task performed using MIG welding techniques.
- Completed complex welding projects within tight deadlines by effectively managing time and prioritizing tasks.
- Operated welding equipment to assemble and repair metal structures and elements.
- Fabricated custom parts using welding techniques when necessary ensuring a precise fit for optimal functioning.
Education
High School Diploma -
Berrien County High School
Nashville, GA05-2011
Skills
- Cable management
- MIG Welding
- System troubleshooting
- Network configuration
- Equipment installation
- Basic carpentry
- Software updates
- Signal testing
- Ladder safety
- Electronics
- Hand tools operation
- Satellite alignment
- Site surveying
- Customer relations
- Sales skills
- Route planning
- System repairs
- Vehicle maintenance
- Preventive Maintenance
- Repair expertise
- Diagnostics and repairs
- Cable pulling
- Wall fishing
- Time management
- Attention to detail
- Problem-solving abilities
- Critical thinking
- Organizational skills
- Safety procedures adherence
Timeline
Satellite Installation Technician
Top Dog LLC
12.2021 - Current
Pool Technician
Watson's Pools and Patios
04.2019 - 12.2021
Conductor
Norfolk Southern
01.2019 - 03.2019
Tool and Die
JM Eagle
01.2018 - 01.2019
Assembly Line Leader/Welder
Coyote MFG
01.2015 - 01.2018
High School Diploma -
Berrien County High School
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