Dynamic property management professional with 11+ years of experience overseeing residential and commercial portfolios. Proven expertise in multi-site operations, tenant relations, budgeting, capital projects, and compliance. Track record of increasing NOI, improving occupancy, and leading high-performing teams across multiple markets.
Overview
14
14
years of professional experience
Work History
Multi-Site Property Manager
Harbor Group Management
08.2024 - Current
Manage daily operations for multiple residential and/or commercial properties across different locations
Ensure each site meets occupancy, revenue, and operational goals
Conduct regular site visits to evaluate property condition, staff performance, and tenant satisfaction
Prepare and manage operating budgets for multiple properties
Monitor rent collections, delinquency reports, and payment plans
Control expenses and approve invoices while maximizing NOI
Generate financial reports and performance summaries for ownership
Multi-Site Property Manager
RMR Residential
07.2023 - 08.2024
Oversee daily operations for multiple residential and commercial properties.
Develop and manage property budgets to maximize profitability and operational efficiency.
Obtain bids, negotiate contracts, and supervise capital improvements and vendor services.
Conduct routine inspections to ensure property standards, safety, and maintenance compliance.
Ensure full compliance with local, state, and federal regulations.
Direct rent collection efforts and manage delinquency and past-due accounts.
Resolve tenant complaints and disputes promptly to maintain positive resident relations.
Analyze market trends to identify risks and growth opportunities.
Train and mentor on-site teams on leasing standards, systems, and procedures.
Build relationships with community leaders, businesses, and local organizations.
Senior Property Manager
HH Hunt
12.2021 - 01.2023
Supervised renovations for 892 units and led a team of 15 employees.
Planned and coordinated property operations to maintain and increase asset value.
Developed marketing strategies to drive traffic and improve occupancy.
Managed leasing, rent collection, and daily operations to increase net operating income.
Fostered safe, peaceful, and professional tenant relations.
Created accurate annual budgets based on revenue projections and expense forecasting.
Area Floating Manager / Corporate Trainer
Bluestone Premier Properties
06.2019 - 11.2021
Led training initiatives across 15 properties, focusing on operations, leasing, financials, and customer service.
Delivered training on company culture, coaching, accountability, and performance management.
Regularly visited properties to troubleshoot operational challenges and improve results.
Developed market-driven goals aligned with training, leasing, and operational needs.
Maintained and updated Entrata training materials and procedures.
Collaborated with leadership on long-term growth and market expansion strategies.
Provided ongoing performance reporting and improvement recommendations to senior leadership.
Area Portfolio Manager
Wells Luxury Group
01.2012 - 01.2019
Managed a portfolio of 60 single-family homes.
Increased rental rates by 19.7% for new leases and 11% for renewals (2012–2013).
Improved miscellaneous income by 5.2% and controllable NOI by 9% in 2015.
Reduced operating expenses by 5% through vendor negotiations and cost controls.
Maintained bad debt below 1.0% and aged delinquency under 1.5%.
Analyzed financial and operational data to improve portfolio performance.
Evaluated budgets, costs, and operating procedures to recommend efficiency improvements.