Joseph Mendez
Atlanta
Summary
Customer-focused retail worker with a strong commitment to delivering exceptional service and ensuring accurate cash handling procedures. Proven ability to thrive in a collaborative team environment and adapt quickly to dynamic retail settings. Recognized for reliability and a dedicated work ethic. Open to relocating from Atlanta, GA to Los Angeles, CA. Organized and dependable candidate excelling at managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to contribute to team success.
Overview
23
23
years of professional experience
Work History
Food Delivery Driver
Door Dash
Atlanta, GA
08.2024 - Current
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Demonstrated flexibility, adjusting routes in response to traffic conditions or customer requests.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Legal Clerical Assistant
Brittany Porter
Los Angeles, CA
04.2021 - 01.2024
- Conducted thorough legal research
- Authored persuasive legal correspondence
- Mitigated risk by identifying and solving documentation discrepancies
- Boosted team productivity
- Eager to learn and bring fresh ideas, committed to achieving excellence through hard work
- Enhanced legal document accuracy, ensuring 100% compliance with regulatory standards
- Served clients with legal documents
- Maintained impeccable legal records, ensuring accuracy and compliance
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
Pet Sitter
Self Employed
North Hollywood, CA
05.2020 - 08.2024
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Increased client retention rate through excellent communication skills and genuine love for animals.
Caregiver for Mother
self employed
Los Angeles, CA
10.2007 - 06.2022
- Independently managed medication schedules, ensuring timely administration, enhancing patient health
- Provided compassionate care, supporting patients’ emotional and physical needs, fostering a positive environment
- Implemented personalized care strategies, adapting to individual patient needs, improving their quality of life
- Evaluated emergency situations, applying critical thinking to administer appropriate care, ensuring patient safety
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Family Caregiver
Stay At Home Dad
Los Angeles, CA
09.2005 - 11.2024
- Managed daily routines, including meal preparation, bathing, dressing, and bedtime rituals to maintain consistency for the children.
- Ensured a safe and nurturing environment by childproofing the home and monitoring play areas. Addressed scheduling challenges with innovative solutions
- Reduced daily household costs by 50%.
- Cultivated a home culture that emphasizes intellectual development and emotional well-being.
- Managed crises with calm precision, minimizing disruption and maintaining family routine.
- Introduced creative solutions to enhance daily life, improving household efficiency and happiness.
HIV Prevention Counselor and Tester
Common Ground The westside HIV center
Santa Monica, CA
04.2004 - 08.2007
- Administered HIV testing and counseling services
- Collaborated with a multidisciplinary team
- Educated clients on HIV prevention strategies
- Led successful initiatives for increasing HIV awareness, achieving a 20% uptick in community engagement
- Managed precise records for over 500 clients, ensuring accurate follow-ups and support
- Provided empathetic support to clients, enhancing their journey towards health literacy and self-care
- Participated in a community outreach program that expanded HIV and safe sex education to underserved areas
- Spearheaded community outreach, elevating HIV education in underserved areas
- Analyzed client data to optimize follow-up strategies, ensuring effective support
- Participated in a community safe Needle Exchange Program
- Assisted clients in enrolling and re-engaging in appropriate medical care.
- Developed targeted educational materials designed to address specific populations'' unique needs or concerns related to HIVAIDS.
Movie Theater Team Member
Pacific Theaters
Los Angeles, CA
03.2002 - 08.2002
- Enhanced cinematic experience for movie-goers
- Worked collaboratively to uphold Managed high-volume ticket sales efficiently
- Fostered a passionate team environment, leading to increased productivity and morale
- Managed high-volume concession sales efficiently
- Elevated guest satisfaction by proactively resolving issues and ensuring an unforgettable cinema experience
- Oversaw precise inventory tracking, ensuring seamless concession operations and guest satisfaction
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
Education
GED - general education
Gardena Senior High School
04.2003
Physical Therapy Aide - undefined
ICDC College
Skills
- Computer Literacy
- Customer Service
- Problem Solving
- Attention to Detail
- Adaptability
- Operational Efficiency
- Time management
- Data Analysis
- Research Skills
- Caregiving
- Crisis Intervention
Timeline
Food Delivery Driver
Door Dash
08.2024 - Current
Legal Clerical Assistant
Brittany Porter
04.2021 - 01.2024
Pet Sitter
Self Employed
05.2020 - 08.2024
Caregiver for Mother
self employed
10.2007 - 06.2022
Family Caregiver
Stay At Home Dad
09.2005 - 11.2024
HIV Prevention Counselor and Tester
Common Ground The westside HIV center
04.2004 - 08.2007
Movie Theater Team Member
Pacific Theaters
03.2002 - 08.2002
Physical Therapy Aide - undefined
ICDC College
GED - general education
Gardena Senior High School