Joseph Naughton
Chacon
Summary
Dynamic Sr. Systems Administrator at Cox Communications with a proven track record in optimizing system performance and implementing failover solutions. Adept at troubleshooting complex issues while fostering teamwork and collaboration. Skilled in Linux administration and known for excellent communication, mentoring junior staff, and ensuring high availability of critical applications.
Overview
21
21
years of professional experience
Work History
Sr Systems Administrator
Cox Communications
02.2004 - Current
- Championed knowledge-sharing initiatives among team members through documentation and training sessions, promoting a culture of continuous learning.
- Maintained high availability of critical business applications by implementing robust failover solutions.
- Troubleshot complex technical issues, providing timely resolution to minimize impact on endusers.
- Improved overall system performance by optimizing hardware and software configurations.
- Provided technical leadership, mentoring junior team members in best practices for systems administration tasks.
- Coordinated with cross-functional teams on complex projects, ensuring successful completion within deadlines and budget constraints.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
- Performed software installations and upgrades to UNIX or Windows operating systems.
- Diagnosed and resolved hardware and software issues.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
Education
Business Administration And Management
State University of New York At New Paltz
New Paltz, NY06-1998
Skills
- Configuration management
- Linux administration
- Software installation
- Technical support
- Troubleshooting and maintenance
- User access management
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Multitasking
- Excellent communication
- Team collaboration
- Interpersonal skills
- Professionalism
Timeline
Sr Systems Administrator
Cox Communications
02.2004 - Current
Business Administration And Management
State University of New York At New Paltz
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