Joseph Nguyen
Marietta
Summary
Results driven Data Science graduate with expertise in Python, SQL, and Microsoft Power BI, experienced in developing forecasting models that improve labor allocation efficiency and reduce customer wait times in high traffic restaurant operations.
Overview
4
4
years of professional experience
Work History
Shift Manager
Bubble Cafe
Athens, GA
02.2022 - Current
- Supervised daily operations, ensuring efficient workflow and adherence to service standards.
- Trained new staff on customer service protocols.
- Implemented a forecasting model to predict hourly staffing demand for the restaurant using historical sales and time based traffic patterns to optimize labor allocation while reducing customer wait times.
Bartender/Server
Iron Age Korean Steak House
Atlanta, GA
05.2023 - 05.2024
- Crafted and served a diverse range of cocktails to enhance guest experience.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Collaborated with kitchen staff to create complementary drink pairings for menu items.
Education
Bachelor of Science - Data Science
University of Georgia
GA05-2026
Skills
- Data cleaning
- Power BI tools
- Python programming
- R programming
- Feature engineering
- Strong work ethic
- Data visualization and presentations
- Verbal and written communication
- SQL
- Multivariate analysis
- Optimization techniques
- Database management
Timeline
Bartender/Server
Iron Age Korean Steak House
05.2023 - 05.2024
Shift Manager
Bubble Cafe
02.2022 - Current
Bachelor of Science - Data Science
University of Georgia