Joseph Williams
Norcross
Summary
Dedicated security management professional, with three decades of experienced. Skilled in investigative analysis and high-profile client protection. Successfully developed training programs and enhanced operational procedures, contributing to a safer environment and improved compliance with safety regulations.
Committed to fostering a secure environment through effective collaboration with local law enforcement and incident documentation.
Overview
28
28
years of professional experience
Work History
Loss Prevention Officer
Tower, Beer, Wine & Spirits
05.2025 - Current
- Engaged customers in a professional manner to foster a secure shopping environment.
- Assisted in training staff on theft prevention techniques and operational procedures.
- Monitored store premises to prevent theft and ensure safety protocols compliance.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Operations Manager
Wilma Maintenance, LLC
04.2019 - Current
- Developed and maintained standard operating procedures to ensure compliance with safety regulations.
- Managed vendor relationships, negotiating contracts to optimize service delivery and cost-effectiveness.
- Developed and maintained relationships with external vendors and suppliers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Lead Bouncer
Mama's Prime Time
05.2005 - 10.2011
- Monitored entry and exit points to ensure safety of patrons and staff.
- Conducted regular security checks to identify potential threats or issues.
- Trained new staff on safety protocols and emergency response procedures.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Fostered positive relations with local law enforcement by providing assistance during incidents, enhancing venue reputation.
Security Officer
Black Hawk Security
05.2002 - 07.2007
- Monitored premises to ensure safety and security of personnel and property.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Senior Security Guard
Georgia Perimeter College
10.2000 - 03.2007
- Collaborated with campus departments to enhance safety protocols, fostering a culture of awareness among faculty and students.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Supervised security personnel to ensure adherence to safety protocols and operational standards.
- Developed and delivered training programs for new hires on emergency response procedures and conflict resolution techniques.
- Ensured compliance with safety regulations through regular inspections, assessments, and updates to company policies.
Security Officer
Turner Field
09.1998 - 02.2002
- Conducted routine patrols to identify and mitigate potential security risks.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Provided crowd control and protection while escorting fans and ball players around the Braves Stadium.
Education
Computer Science - Certificate On MS-Word -
Georgia Perimeter
Forklift Operator -
Gwinnett Technical College
Lawrenceville, GAMobile Device Repair Technitian -
Cell Botice
The Magic of Leadership Development Program -
Georgia Perimeter
Skills
- Security management practices
- Video surveillance management
- Incident documentation
- Investigative analysis
- High-profile client protection
- Crowd control expertise
- Threat assessment skills
- Opioid overdose response training
- Weapons fundamentals
- Security oversight in places of worship
Timeline
Loss Prevention Officer
Tower, Beer, Wine & Spirits
05.2025 - Current
Operations Manager
Wilma Maintenance, LLC
04.2019 - Current
Lead Bouncer
Mama's Prime Time
05.2005 - 10.2011
Security Officer
Black Hawk Security
05.2002 - 07.2007
Senior Security Guard
Georgia Perimeter College
10.2000 - 03.2007
Security Officer
Turner Field
09.1998 - 02.2002
Computer Science - Certificate On MS-Word -
Georgia Perimeter
Forklift Operator -
Gwinnett Technical College
Mobile Device Repair Technitian -
Cell Botice
The Magic of Leadership Development Program -
Georgia Perimeter