Josette Baptiste
Lawrenceville
Summary
Dynamic mailroom professional with extensive experience at Vantiva Internet Solutions, excelling in mail processing and inventory management. Proven ability to enhance operational efficiency and deliver exceptional customer service. Skilled in equipment operation and log maintenance, ensuring timely distribution of critical documents while maintaining a high standard of accuracy.
Overview
9
9
years of professional experience
Work History
Mailroom Clerk
Vantiva Internet Solutions
Lawrenceville
04.2016 - 04.2025
- Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
- Operated mail processing equipment and manually sorted mail.
- Responded promptly to requests from other departments relating to their mailing needs.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Answered telephones, directed calls, and took messages.
- Received and sorted incoming mail, packages, and courier deliveries.
- Operated mail room equipment or machines to perforate, stuff envelopes, or apply postage.
- Maintained a log of all incoming and outgoing mail items.
- Assisted customers with completing change of address and mail hold forms.
- Organized and maintained an inventory of supplies such as stationary, stamps, labels.
- Worked closely with other departments to coordinate timely distribution of documents or materials through the mailroom system.
Receiving Clerk/Receptionist Administrator
Ricoh USA
Duluth
04.2016 - 04.2016
- Investigated missing packages and shipments quickly by contacting carriers directly if needed.
- Followed company safety policies while handling heavy objects manually or with equipment such as forklifts or dollies during the unloading process.
- Answered telephones, directed calls, and took messages.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
Education
High School Diploma -
Hyde Park High School
Boston, MA06-1995
Skills
- Mail sorting
- Mail processing
- Inventory management
- Equipment operation
- Log maintenance
- Customer service
Timeline
Mailroom Clerk
Vantiva Internet Solutions
04.2016 - 04.2025
Receiving Clerk/Receptionist Administrator
Ricoh USA
04.2016 - 04.2016
High School Diploma -
Hyde Park High School
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