Josette Marshall
Atlanta,MI
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
26
26
years of professional experience
Work History
Realtor
Coldwell Banker
08.2017 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Clinic Manager
American Family Care, Inc
01.2014 - 01.2017
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Enhanced team performance by providing regular training and professional development opportunities.
- Streamlined clinic operations by implementing efficient scheduling and appointment systems.
Medical Assistant
American Family Care, Inc
01.2010 - 01.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Sibley Heart Center Cardiology
04.2002 - 01.2009
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Medical Assistant
East Cobb Pediactrics
02.1999 - 04.2002
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Physical Therapy (Pre-Physical Therapy)
Alabama State University
Montgomery, ALMedical Assistant Certificate - Medical Assisting
Georgia Medical Institute
Atlanta, GA06.1998
High School Diploma -
Riverwood International Charter School
Atlanta, GA06.1996
Skills
- Vital Sign Monitoring
- Direct Patient Care
- Clinical Documentation
- Medical terminology knowledge
- Phlebotomy
- Anatomy and Physiology Knowledge
- First Aid
Timeline
Realtor
Coldwell Banker
08.2017 - Current
Clinic Manager
American Family Care, Inc
01.2014 - 01.2017
Medical Assistant
American Family Care, Inc
01.2010 - 01.2014
Medical Assistant
Sibley Heart Center Cardiology
04.2002 - 01.2009
Medical Assistant
East Cobb Pediactrics
02.1999 - 04.2002
Physical Therapy (Pre-Physical Therapy)
Alabama State University
Medical Assistant Certificate - Medical Assisting
Georgia Medical Institute
High School Diploma -
Riverwood International Charter School
Similar Profiles
KRISTINA BLACKKRISTINA BLACK
Administrative Assistant/Payroll Administration Coordinator at Coldwell Banker Associated Brokers RealtyAdministrative Assistant/Payroll Administration Coordinator at Coldwell Banker Associated Brokers Realty
Christina PalmiottoChristina Palmiotto
Licensed Real Estate Associate Broker at Coldwell Banker Faith PropertiesLicensed Real Estate Associate Broker at Coldwell Banker Faith Properties
Bethany NeherBethany Neher
Leasing Agent/Marketing Specialist at Coldwell Banker Elite Property ManagementLeasing Agent/Marketing Specialist at Coldwell Banker Elite Property Management