Josh Melgar
Software Engineer
Smyrna
Summary
Results-oriented achiever with a proven ability to exceed targets and drive success in fast-paced environments. Seeking a career in the technology space
Overview
2
2
years of professional experience
Work History
Software Engineer
Dick's Sporting Goods
05.2023 - 09.2024
- Developed employee-serving mobile applications in React. Communicated with in-store employees for feedback and ideas.
- Worked on Android mobile applications and created to achieve the correct Android architecture.
- Developed back-end applications servicing the company's loyalty program.
Customer Service Specialist
Dick's Sporting Goods
08.2022 - 05.2023
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Tracked customer interactions using CRM software, helping the team identify trends and areas of improvement in service delivery.
Network Engineer Intern
Dick's Sporting Goods
05.2022 - 07.2022
- Advanced knowledge of large-scale global enterprise network operations and security.
- Demonstrated proficiency in Powershell and worked with Powershell Universal to create customizable dashboards for the network engineering team.
- Created Python scripts to automate network operations and functions.
Education
Bachelor of Science - Computer Science
Kennesaw State University
Kennesaw, GA 05.2001 -
Skills
Java
Swift
Python
HTML
JavaScript
Nodejs
Powershell
Projects
- Swipers (IOS App): IOS App that allows students at Kennesaw State to buy and sell their dining hall swipes. Front-end is built with Swift while the back-end uses Google firebase and Node.js to store, retrieve, and authenticate user data.
- D2L Web Scraper: A java program that uses Selenium to automatically login to the universities online software and scrapes the student's calender. Formats all events into a csv file ready to upload to Google Calendar.
Timeline
Software Engineer
Dick's Sporting Goods
05.2023 - 09.2024
Customer Service Specialist
Dick's Sporting Goods
08.2022 - 05.2023
Network Engineer Intern
Dick's Sporting Goods
05.2022 - 07.2022
Bachelor of Science - Computer Science
Kennesaw State University
05.2001 -
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