Joshline Gregg

Assisted customers in product selection, enhancing overall shopping experience.

• Processed transactions efficiently using point-of-sale systems, ensuring accuracy.
• Maintained organized displays and stock levels to promote merchandise visibility.
• Drive credit sales by 32 a year

• Assisted customers with inquiries and resolved issues efficiently through effective communication.
• Managed customer accounts, ensuring accurate information and prompt updates for satisfaction.
• Utilized CRM systems to track interactions and maintain detailed records of customer feedback.
• Collaborated with team members to improve service delivery and enhance overall customer experience.
• Managed 30+ calls a day and maintained accurate notes in our transaction

.organization of checkout area to enhance customer experience.

• Processed customer transactions accurately and efficiently at point of sale.
• Assisted customers with product inquiries, providing knowledgeable support and recommendations.
• Maintain multiple customer at once in a timely manner and smooth fashion
• Unpack and stack over 150 truck shipments a day

• Led team in achieving project goals through effective communication and collaboration.
• Facilitated training sessions to enhance team performance and skill development.
• Implemented process improvements that streamlined workflows and increased efficiency.
• Monitored daily operations, ensuring adherence to quality standards and best practices.
• Maintained and lead shifts of over 20+ employees
• Oversaw daily operations, ensuring team adherence to company policies and procedures.