Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshline Gregg

Valdosta,MI

Summary

Dynamic sales professional with a proven track record at Belk, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and efficient transaction processing. Skilled in utilizing CRM systems to manage accounts, while implementing process improvements that boosted team performance and operational efficiency.

Overview

4
4
years of professional experience

Work History

Sales Associate

Belk
08.2024 - Current

Assisted customers in product selection, enhancing overall shopping experience.

  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy.
  • Maintained organized displays and stock levels to promote merchandise visibility.
  • Drive credit sales by 32 a year

CSR

Foundever
03.2025 - 04.2025
  • Assisted customers with inquiries and resolved issues efficiently through effective communication.
  • Managed customer accounts, ensuring accurate information and prompt updates for satisfaction.
  • Utilized CRM systems to track interactions and maintain detailed records of customer feedback.
  • Collaborated with team members to improve service delivery and enhance overall customer experience.
  • Managed 30+ calls a day and maintained accurate notes in our transaction

Cashier

Enmarket
01.2023 - 01.2024

.organization of checkout area to enhance customer experience.

  • Processed customer transactions accurately and efficiently at point of sale.
  • Assisted customers with product inquiries, providing knowledgeable support and recommendations.
  • Maintain multiple customer at once in a timely manner and smooth fashion
  • Unpack and stack over 150 truck shipments a day

Team Lead

K-Mart Store
02.2021 - 04.2022
  • Led team in achieving project goals through effective communication and collaboration.
  • Facilitated training sessions to enhance team performance and skill development.
  • Implemented process improvements that streamlined workflows and increased efficiency.
  • Monitored daily operations, ensuring adherence to quality standards and best practices.
  • Maintained and lead shifts of over 20+ employees
  • Oversaw daily operations, ensuring team adherence to company policies and procedures.

Education

GED -

Flordia State College At Jacksonville
Jacksonville, FL
03.2021

Skills

  • Listening skills
  • Store opening and closing
  • Sales expertise
  • Conflict resolution
  • Meeting deadlines
  • Upselling
  • Professional demeanor
  • Retail store operations
  • Sales strategies
  • Complex Problem-solving
  • POS system operation
  • Customer needs assessment

Timeline

CSR

Foundever
03.2025 - 04.2025

Sales Associate

Belk
08.2024 - Current

Cashier

Enmarket
01.2023 - 01.2024

Team Lead

K-Mart Store
02.2021 - 04.2022

GED -

Flordia State College At Jacksonville
Joshline Gregg