Joshua A. Lingerfelt
Monroe
Summary
Compassionate, creative, and effective teacher with experience in classroom administration, professional development, and project planning. Skilled in creating versatile education environments that prioritize student-centered learning. Adept at both independent work and collaborating with teaching teams to foster a positive and engaging classroom atmosphere. Proficient in utilizing a range of classroom and online technologies to enhance the learning experience for students.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Teacher
Jackson County School System
07.2021 - Current
- Shifted between formal and informal methods of teaching to keep students engaged.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Helped students explore concepts with engaging, learning-focused activities.
- Primary Adviser for the FBLA chapter
Teacher
Clarke County School District
07.2019 - 05.2021
- Shifted between formal and informal methods of teaching to keep students engaged.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Adapted teaching methods and materials to meet students' varying needs.
- Fostered student curiosity and interest through creative hands-on activities.
Program Counselor & Business Advisor
Georgia Vocational Rehabilitation Agency
01.2015 - 07.2019
- Company Overview: Government agency that provides start-up capital and provides on-going coaching to blind and visually impaired citizens in managing and operating successful vending and food service businesses
- Oversee program execution to ensure profitability and compliance with policies and regulations of individual business units
- Develop and maintain professional relationships with various government agencies, vendors, and property managers
- Continuously train clients in standard business practices and functions, such as cost controls, human resources, and marketing
- Research new location possibilities and best-practice measures to improve processes
- Train new vendors and employees in proper handling of food products for re-sale and preparation
- Document all discussions, actions, and praise or consequences about clients or location for governmental records
- Government agency that provides start-up capital and provides on-going coaching to blind and visually impaired citizens in managing and operating successful vending and food service businesses
- Assisted client in reversing a negative five percent profit margin into positive 10+% net profit within 6 months
- Have helped multiple clients increase sales volume by an average 10% a year through marketing, new product introduction, and improved customer service
- Have managed multiple facility renovations with project budgets in excess of $200K
- Have had clients featured in state-wide agency newsletter highlighting improvements and successes made in their business locations
Customer Service Consultant & Inside Sales
Republic Services, Inc.
01.2013 - 01.2015
- Company Overview: National waste disposal company headquartered in Phoenix, Arizona, with regional offices to handle local sales and customer issues
- Conducted marketing campaigns and outbound cold calling to reach new residential, commercial, and industrial clients
- Set up new accounts and scheduled services for both residential and business/industrial accounts
- Developed existing client relationships to expand company’s market share
- Supported operations and served as on-call outside sales support
- National waste disposal company headquartered in Phoenix, Arizona, with regional offices to handle local sales and customer issues
- Added over 300 new monthly, residential clients within first year
- Consistently exceeded stated goal of increasing previous month’s personal sales closures by 5% for commercial and industrial
- Resolved complex client issues by coordinating with various departments to aid client retention and satisfaction
Director of Food Safety & Quality
Chick-fil-A
01.2009 - 01.2013
- Worked multiple units, culminating in this final title and location
- Managed the back of unit operations and production lines for front line sales and efficiency
- Directed product quality checks for a team of up to 20 personnel
- Investigated and implemented ways to improve service delivery leading to increased store performance of a $4M unit
- Recruited and trained new managers for promotion
- Evaluated new staff skills to determine best position fit and placement
- Evaluated process and performance activities to identify improvement opportunities, helping to reduce costs by 5-7% over 2 years
- Decreased customer complaints by an average of 5% year over year, through improved quality assessments
- Reduced waste and shrink by an annual percentage of 2-4%, by better inventory control and proper forecasting of needs
Manager
Chick-fil-A
01.2002 - 01.2009
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
Education
Master of Business Administration - Public Administration
University of the Southwest
Hobbs, NM01.2018
Bachelor of Business Administration - Marketing, Management
Georgia State University
Atlanta, GA01.2002
Skills
- Leadership
- Management
- Project Management
- Cross-Functional Teams
- Relationship Building
- Coaching/Mentoring
- Self-Starter and Driven
- Systematic and Highly Detail Oriented
- Process Evaluation and Improvement
- MS Office Suite
Accomplishments
- Administration - Managed FBLA chapter that earned National Gold Level Chapter of the Year for 3 consecutive years.
- Coached several students to State Level FBLA competition and 1 National competition.
Certification
Tier 1 Leadership - May 2025
MTSS Endorsement - Dec. 2024
Affiliations
- ACTE
- GACTE
- GBEA
- NBEA
Timeline
Teacher
Jackson County School System
07.2021 - Current
Teacher
Clarke County School District
07.2019 - 05.2021
Program Counselor & Business Advisor
Georgia Vocational Rehabilitation Agency
01.2015 - 07.2019
Customer Service Consultant & Inside Sales
Republic Services, Inc.
01.2013 - 01.2015
Director of Food Safety & Quality
Chick-fil-A
01.2009 - 01.2013
Manager
Chick-fil-A
01.2002 - 01.2009
Bachelor of Business Administration - Marketing, Management
Georgia State University
Master of Business Administration - Public Administration
University of the Southwest
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