Joshua Bello
Sandersville
Summary
Detail-oriented bilingual customer service representative with proven skills in enhancing customer interactions and streamlining sales processes. Strong problem-solving abilities and point-of-sale experience drive success in delivering exceptional service. Dynamic customer service professional skilled in bilingual communication and point-of-sale operations. Known for addressing inquiries effectively and assisting customers in product selection, contributing to improved customer satisfaction and sales performance. Multilingual customer service professional with advanced linguistic abilities. Demonstrated success in making callers feel comfortable and resolving diverse issues. Excellent communication and multitasking abilities.
Overview
5
5
years of professional experience
Work History
Bilingual Customer Service Representative
Sherwin-Williams Paint Store
Statesboro
08.2023 - Current
- Enhanced customer communication by providing bilingual support in English and Spanish.
- Assisted customers in selecting paint products tailored to specific needs.
- Processed sales transactions accurately using point-of-sale systems.
- Addressed customer inquiries in both languages, ensuring clear information delivery.
Store Associate
B&D Hardware store
Sandersville
03.2021 - 07.2023
- Cut and program car keys that had chips and cut house keys
- Organized merchandise displays to maintain store aesthetics and promote sales.
- Cut and threaded galvanized steel pipe.
- Put in merchandise orders for the store.
Education
High School Diploma -
Georgia Southern University
Statesboro, GASkills
- Bilingual communication
- Customer service
- Point-of-sale operations
- Product expertise
- Cash management
- Relationship management
Timeline
Bilingual Customer Service Representative
Sherwin-Williams Paint Store
08.2023 - Current
Store Associate
B&D Hardware store
03.2021 - 07.2023
High School Diploma -
Georgia Southern University