Summary

Overview

Work History

Education

Skills

Timeline

JOSHUA DAVIS

Jefferson

Summary

Dynamic, performance-driven Sales and Operations Professional with over 16 years of experience driving business growth, optimizing supply chains, and fostering lasting customer relationships. Recognized as a servant leader with a proven track record of managing large-scale warehouse operations, field engineering services, and high-performing production teams. Adept at aligning cross-functional teams to exceed KPIs, streamline processes, and maximize profitability.

Overview

years of professional experience

Work History

Warehouse Manager / Service Field Engineer

Premier Ophthalmic Services

Atlanta

11.2021 - Current

Coordinate daily installation schedules for newly acquired and pre-owned ophthalmic equipment.
Manage comprehensive warehouse inventory tracking and deliver detailed monthly inventory reports to leadership.
Perform complex, in-house technical service repairs and execute on-site equipment installations for regional clients.
Streamline daily scheduling workflows for corporate customers and service engineers to ensure maximum dispatch efficiency.
Negotiate lucrative new customer service contracts to expand business revenue.
Consistently recognized as a Yearly Top 5 Performer within the service field division.

Production / Shipping Lead

Roper Pump Co.

Commerce

07.2018 - 01.2021

Strategized and executed daily and monthly production goals aligned with corporate Key Performance Indicators (KPIs).
Identified, analyzed, and eliminated production bottlenecks to significantly improve manufacturing workflow processes.
Partnered closely with the sales division to guarantee accurate and timely delivery schedules for both domestic and international orders.
Coached, trained, and mentored team associates on newly implemented processes, technical skills, and strict OSHA compliance guidelines.
Served as the designated Company First Responder, maintaining site safety and emergency readiness.

Area Manager – Perishable Shipping

Walmart DC 6055

Monroe

08.2015 - 07.2018

Directed and oversaw high-volume, time-sensitive daily shipping operations within a major distribution center.
Planned, scheduled, and led a productive team of 70+ associates to successfully meet operational milestones.
Spearheaded facility adherence to safety regulations, ensuring strict compliance with USDA/FSA and OSHA protocols.
Monitored supply chain logistics to consistently meet or exceed tightly scheduled shipping windows.
Conducted individual coaching sessions with associates to optimize productivity, engagement, and professional development.
Partnered with senior operations managers weekly to review performance metrics and establish strategic operational goals.

Sales Representative / Operations Manager

Moseley Furniture

Stockbridge

08.2001 - 01.2015

Managed full-cycle showroom sales, organized delivery logistics, and delivered exceptional customer service.
Executed and managed customer finance contracts, account transactions, and complex customized orders.
Consistently competed for and achieved "Top Monthly Merchandise Sales" distinctions.
Developed and implemented strategic marketing initiatives that expanded brand reach and drove customer acquisition.
Served as corporate buyer, managing company inventory procurement and executing strategic pricing models.

Education

First Responder Training Program -

Certified First Responder