Joshua Dodd
Evans
Summary
Adept at navigating high-pressure environments, I enhanced customer satisfaction at Finch and Fifth Restaurant through exceptional customer service and effective time management. Skilled in team collaboration and multitasking, I consistently ensured a welcoming atmosphere, demonstrating a strong blend of hard and soft skills vital for any dynamic role.
Overview
1
1
year of professional experience
Work History
Host
Finch and Fifth Resturant
09.2022 - 03.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Education
No Degree - Kinesiology
Augusta University
Augusta, GA05.2028
High School Diploma -
Greenbrier High School
Evans, GA05.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Timeline
Host
Finch and Fifth Resturant
09.2022 - 03.2024
No Degree - Kinesiology
Augusta University
High School Diploma -
Greenbrier High School
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