Joshua Estes
Woodstock
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Chili's Bar and Grill
Woodstock
10.2021 - Current
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Food Runner
Chili's Bar and Grill
Woodstock, GA
10.2021 - Current
Togo
Chili's Bar and Grill
Woodstock, GA
10.2021 - Current
Host
Chili's Bar and Grill
Woodstock, GA
10.2021 - Current
Education
High School Diploma -
Etowah High School
Woodstock, GA05-2022
Skills
- Food safety
- Point-of-sale operation
- Order accuracy
- Customer service
- Cash handling
- Menu knowledge
- Team collaboration
- Conflict resolution
- Time management
- Training new staff
- Sanitation practices
- Communication skills
- Calm demeanor
- Quality control
References
References available upon request.
Timeline
Server
Chili's Bar and Grill
10.2021 - Current
Food Runner
Chili's Bar and Grill
10.2021 - Current
Togo
Chili's Bar and Grill
10.2021 - Current
Host
Chili's Bar and Grill
10.2021 - Current
High School Diploma -
Etowah High School