Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joshua Gusta

McDonough

Summary

Dynamic professional with a strong background in accounting and customer service, honed at Lowe's. Proven expertise in data management and account reconciliation, complemented by exceptional communication skills. Successfully streamlined invoicing processes, enhancing accuracy and efficiency. Adept at leveraging CRM systems to improve customer satisfaction and drive sales growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Inventory Clerk

Oakley
06.2024 - 12.2024

Track inventory levels to ensure stock is accurate and up to date.
Count stock items and record data manually or using inventory software.
Perform regular inventory audits and reconcile discrepancies.
Input data into inventory management systems.
Generate reports on stock levels, shortages, or excesses.
Communicate with purchasing or warehouse teams as needed.

Sales Accountant

Lowe's
08.2022 - 01.2024

Recording daily sales transactions in the accounting system.
Reconciling sales with payment receipts.
Issuing invoices to customers and ensuring they match sales orders.
Monitoring customer accounts for overdue payments.
Following up with clients for payment collection.
Applying payments to the appropriate customer accounts.

Customer Service Representative

Walgreens
01.2020 - 12.2022

Answering calls, emails, or chat messages from customers.
Responding to inquiries about products, services, orders, or account information.
Handling complaints and finding solutions in a professional manner.
Logging customer interactions, feedback, and complaints.
Updating customer accounts and records in the CRM system.
Preparing reports or summaries for team leaders or management.

Education

Associate of Science - Accounting

Southern Crescent Technical College
Griffin, GA
05-2025

Skills

    Accounting

    Customer Relationship Management (CRM)

    Data Management

    Account Management

    Data Entry

Certification

  • Clerk, Accounting/Payroll - May 2025

Timeline

Inventory Clerk

Oakley
06.2024 - 12.2024

Sales Accountant

Lowe's
08.2022 - 01.2024

Customer Service Representative

Walgreens
01.2020 - 12.2022

Associate of Science - Accounting

Southern Crescent Technical College
Joshua Gusta