Joshua Hankle
Savannah,GA
Summary
Compassionate and dependable Veterinary Assistant candidate with 20 years of experience supporting care, safety, and well-being in fast-paced environments. Retiring U.S. Army First Sergeant with extensive hands-on experience, strong client communication skills, and a calm, team-focused approach. Long-term multi-species pet owner and animal rescue volunteer with a strong interest in advancing within veterinary medicine.
Overview
6
6
years of professional experience
Work History
Senior Operations Supervisor
US Army
Fort Stewart
08.2024 - Current
- Streamlined operational workflows, enhancing efficiency and reducing process bottlenecks 15+ events.
- Led team in implementing best practices for inventory management, improving accuracy and reducing discrepancies.
- Mentored junior staff on safety protocols and operational procedures, fostering a culture of compliance.
- Developed training materials to enhance workforce productivity and ensure consistency in operations.
- Analyzed performance metrics to identify areas for improvement, driving strategic initiatives for operational excellence.
Senior Care & Operations Support Leader (First Sergeant)
United States Army
Fort Stewart GA
05.2022 - 08.2024
- Supported daily care, safety, and well-being of 150+ individuals in structured, medical-adjacent environments
- Assisted healthcare professionals with appointment preparation, documentation, and follow-up care
- Maintained accurate medical and administrative records with strict confidentiality
- Provided calm, compassionate support during injury, illness, and high-stress situations
- Ensured clean, organized, and safe workspaces in compliance with health and safety standards
- Coordinated schedules and workflow to support clinical teams
- Trained and mentored staff on safety, professionalism, and customer service
- Various Locations
Senior Employee Relations & EEO Advisor
US Army
Fort Stewart
11.2019 - 05.2022
- Managed EEO and workplace compliance efforts for 7 departments supporting 650+ employees each
- Mentored junior advisors, fostering skill development and knowledge sharing within the team.
- Designed and delivered large-scale EEO, diversity, and harassment prevention training programs
- Served as senior subject-matter expert advising executive leadership on employee relations matters
- Monitored trends, ensured regulatory compliance, and supported a fair, inclusive work environment
- Developed strategies to enhance customer satisfaction through tailored solutions.
- Collaborated with cross-functional teams to streamline processes and improve service efficiency.
Volunteer
One Love Animal Rescue
Savannah GA
04.2022 - 09.2024
- Assisted with feeding, cleaning, handling, and socialization of 35 animals
- Supported 10 adoption events and public interactions
- Maintained sanitary environments to promote animal health
Education
U.S. Army Professional Training
Emergency Medical Technician - Basic (EMT-B)
EEO Certified
Skills
- Calm Under Pressure
- Gentle Restraint
- Relationship building
- Recordkeeping skills
- Incident management
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
Additional Information
Interested in pursuing Registered Veterinary Technician (RVT) certification, Reliable, punctual, physically capable, and team-oriented
Timeline
Senior Operations Supervisor
US Army
08.2024 - Current
Senior Care & Operations Support Leader (First Sergeant)
United States Army
05.2022 - 08.2024
Volunteer
One Love Animal Rescue
04.2022 - 09.2024
Senior Employee Relations & EEO Advisor
US Army
11.2019 - 05.2022
U.S. Army Professional Training
Emergency Medical Technician - Basic (EMT-B)
EEO Certified
Animal Care And Volunteer Experience
- Local Animal Rescue, Volunteer, Assisted with feeding, cleaning, handling, and socialization of animals, Supported adoption events and public interactions, Maintained sanitary environments to promote animal health
- Long-Term Pet Ownership, Hands-on care for dogs, cats, birds, rabbits, fish, and lizards; feeding routines, habitat maintenance, medication administration, and behavior monitoring.
Personal Information
Title: Veterinary Assistant