Joshua Hilliard
Pooler
Summary
Dynamic Front Service Clerk at Publix Supermarkets, recognized for enhancing customer satisfaction through exceptional engagement and efficient service. Proven reliability and strong teamwork skills contributed to a well-maintained store environment, ensuring a pleasant shopping experience. Adept at problem-solving and time management, consistently exceeding customer expectations during peak hours.
Overview
7
7
years of professional experience
Work History
Front Service Clerk
Publix Supermarkets Store
10.2018 - Current
- Enhance customer satisfaction by providing efficient and friendly front-end services.
- Assist customers with locating desired products within the store, enhancing their overall shopping experience.
- Exceed customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Support team members during peak hours, ensuring smooth and timely customer service operations.
- Assist in maintaining a clean and organized store environment for optimal shopping experiences.
- Maintain cleanliness and organization of the front-end area, contributing to a pleasant and safe shopping environment.
- Keep building spaces premises clean inside and outside.
- Assists in additional janitorial duties as assigned including cleaning public restrooms, sweeping, mopping, vacuuming, and removing trash from receptacles
Education
High School Diploma -
New Hampstead High School
Bloomingdale, GA06-2017
Skills
- Customer engagement
- Store cleaning
- Time management
- Problem-solving skills
- Store maintenance
- Cleaning and sanitizing
- Teamwork
- Reliability
- Self motivation
Timeline
Front Service Clerk
Publix Supermarkets Store
10.2018 - Current
High School Diploma -
New Hampstead High School
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