Joshua Hughes
Savannah
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help achieve company goals. Also a organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
3
3
years of professional experience
Work History
Digital Personal Shopper
Walmart
06.2023 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Properly package and organize selected items for efficient delivery or customer pickups
- Interact with customers during the pickup process, providing assistance, and addressing any issues or concerns they may have
Team Leader
Surcheros Fresh Mex
11.2022 - 06.2023
- Help meet changing demands by recommending improvements to business systems or procedures.
- Educate staff on organizational mission and goals to help employees achieve success.
- Promote high standards through personal example to help each member understand expected behaviors and standards.
- Evaluate customer needs and feedback to drive product and service improvements.
- Build strong relationships with customers through positive attitude and attentive responses.
Host
Outback Steakhouse
09.2022 - 11.2022
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Answered customer questions about hours, seating, and menu information.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Apparel Sales Associate
Kroger
03.2022 - 09.2022
- Monitored customers for signs of security concerns and escalated issues to management.
- Assisted customers with selecting clothing items and accessories based on individual needs.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Greeted customers, identified needs and provided product advice.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Maintained organized store environment to foster pleasant shopping experiences.
Team Member
Chick-fil-A
08.2021 - 03.2022
- Adjusted food preparation methods in accordance with customer requests.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Monitored food quality and freshness throughout day.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Processed customer payments and balanced cash drawers.
- Operated cash register to record transactions accurately and efficiently.
Cashier
Zaxby's
05.2021 - 07.2021
- Built relationships with customers to encourage repeat business.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Windsor Forest High School
Savannah, GA05.2023
Skills
- Overseeing Daily Activities
- Daily Workflow Improvement
- Stocking and Replenishing
- Money Handling
- Cleaning and Sanitizing
- Order Accuracy
- Leading Employees
- Customer Inquiries
- Online Ordering Familiarity
Timeline
Digital Personal Shopper
Walmart
06.2023 - Current
Team Leader
Surcheros Fresh Mex
11.2022 - 06.2023
Host
Outback Steakhouse
09.2022 - 11.2022
Apparel Sales Associate
Kroger
03.2022 - 09.2022
Team Member
Chick-fil-A
08.2021 - 03.2022
Cashier
Zaxby's
05.2021 - 07.2021
High School Diploma -
Windsor Forest High School
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