Joshua Lincoln

● Serve as the first point of contact for customers, greeting and delivering a warm and

welcoming atmosphere.

● Address and resolve customer inquiries and complaints, ensuring all issues are handled

professionally and promptly.

● Assist in stocking shelves, organizing merchandise, and maintaining inventory to ensure

product availability and store cleanliness.

● Build rapport with customers, calling them by name, remembering their preferences, always

making them feel at home

● Measure customers’ sizes and accurately record measurements for the seamstress to create

custom clothing.

● Call customers to notify them when their custom fabric clothing is ready for pickup.

● Balanced cash drawer at the beginning and end of each shift, reconciling receipts and

payments to maintain accurate financial records.

● Accurately and efficiently perform to build and keep manager’s trust

● Perform closing duties to close store

● Provided outstanding customer service in a busy fast-paced environment by preparing a variety

of high-quality beverages to meet customer preferences.

● Managed a high volume of transactions daily, ensuring accuracy in cash handling, card

payments, and rewards program.

● Build rapport with regular customers by remembering their orders, preferences, and names,

contributing to a welcoming atmosphere.

● Balance the cash drawer at the end of each shift, ensuring all transactions are accurately

recorded and discrepancies are resolved.

● Maintained compliance with food safety and cleanliness standards, ensuring a sanitary and

organized workspace.

● Assisted in training new employees, sharing best practices, and fostering a supportive team