Joshua Mojica-Figueroa
Evans
Summary
Motivated Health Science and Kinesiology student with an Associate's degree and strong healthcare volunteer experience in physical therapy support. Proficient in therapeutic interventions, patient communication, and documentation. Demonstrates adaptability and teamwork, focused on enhancing patient recovery and satisfaction through reliable service and effective collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Martinez Wellness Center
Augusta
01.2026 - Current
- Coordinated with chiropractors to develop and implement effective patient care plans.
- Educated patients on chiropractic procedures and wellness practices.
- Assisted patients with completion of intake forms and appointment scheduling to enhance patient experience.
- Facilitated communication between patients and healthcare providers to ensure clarity and continuity of care.
- Managed patient records using electronic health record systems.
- Prepared treatment rooms and maintained cleanliness standards.
- Supported front desk operations by answering calls and greeting visitors.
Sales Associate
Walmart Supercenter
11.2023 - Current
- Assisted customers in locating products and efficiently checked store system for merchandise availability at other locations.
- Collaborated with management to effectively promote new merchandise, enhancing store visibility and customer engagement.
- Organized inventory and replenished stock to maintain optimal product availability and ensured accurate shelf labeling for easy customer access.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Monitored food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures.
- Unloaded merchandise trucks safely and efficiently at loading dock.
Team Leader
Rack Room Shoes
10.2022 - 11.2023
- Increased customer satisfaction with prompt and accurate issue resolution and product recommendation, leading dedicated customer service team.
- Established performance expectations, monitored progress towards goals, and delivered constructive feedback to enhance team effectiveness.
- Mentored junior staff members to foster leadership skills and support career advancement.
- Managed inventory operations while ensuring product quality to maintain customer satisfaction.
Merchandising Service Associate
Lowe's
06.2021 - 09.2022
- Resolved customer issues, enhancing satisfaction through tailored solutions.
- Worked with team members to streamline processes, improving service efficiency.
- Updated price labels, ensuring accurate information for customers.
- Maintained clean and orderly checkout areas, aisles, and displays by mopping floors, emptying trash cans and wiping down surfaces.
- Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
Brand Associate
Old Navy
07.2020 - 06.2021
- Handled customer inquiries professionally, delivering accurate product information and fostering positive customer relationships.
- Demonstrated understanding of customers' personal style and preferences when offering tailored product advice.
- Processed cashier transactions quickly and accurately, enhancing customer experience and supporting brand loyalty programs.
- Managed online orders and assisted with in-store pickups.
Front of House Associate
Shane's Rib Shack
05.2019 - 07.2020
- Guided guests to preferred seating, enhancing overall dining experience.
- Resolved customer complaints efficiently, fostering high customer satisfaction.
- Answered telephone for reservations and orders, ensuring prompt service.
- Adhered to strict health code standards by consistently maintaining cleanliness throughout the dining area.
Education
Bachelor's Degree - Science of Kinesiology
Augusta University
Augusta, GA05-2026
Associate's Degree - Science of Kinesiology
Georgia Military College
Martinez, GA05-2023
High School Diploma -
Evans High School
Evans, GA05-2021
Skills
- Patient assessment
- Health records management
- Patient interaction
- Customer service
- Communication skills
- Problem-solving
- Persuasion skills
- Microsoft Office
- Strong work ethic
- Goal oriented
- Interpersonal skills
Certification
- (AHA) Basic Life Support Certification
- HIPAA & Patient Privacy Training
Languages
- English
- Spanish
Volunteer work
Clinical & Patient Care Experience
Quest Physical Therapy — Physical Therapy Assistant Augusta, GA | Feb 2024 – Jun 2024
- Assisted in implementing patient treatment plans including therapeutic exercises and mobility assistance.
- Maintained and sanitized treatment equipment and therapy rooms according to infection control standards.
- Observed therapist techniques and supported patients during rehabilitation exercises.
- Monitored and reported patient responses and improvements to licensed professionals.
Evans High School — PTA Student Intern Evans, GA
- Helped set up treatment areas and ensured proper cleanliness and safety.
- Guided patients through assigned exercises and assisted in documenting treatment notes.
- Explained treatment goals and procedures clearly to ensure patient understanding and comfort.
Administration & Customer Support
Moe’s Home Inspection Services — Assistant Evans, GA | 2023 – 2024
- Answered high volumes of client calls and relayed inspection details with accuracy.
- Scheduled and followed up on inspection appointments, delivering timely administrative support.
- Generated leads through cold calls and supported office documentation.
Community Caregiving & Housekeeping - Evans, GA
- Maintained residential and care environments including cleaning, sanitization, and safety monitoring.
- Handled biohazard waste safely and supported vulnerable individuals in daily upkeep.
Timeline
Chiropractic Assistant
Martinez Wellness Center
01.2026 - Current
Sales Associate
Walmart Supercenter
11.2023 - Current
Team Leader
Rack Room Shoes
10.2022 - 11.2023
Merchandising Service Associate
Lowe's
06.2021 - 09.2022
Brand Associate
Old Navy
07.2020 - 06.2021
Front of House Associate
Shane's Rib Shack
05.2019 - 07.2020
Bachelor's Degree - Science of Kinesiology
Augusta University
Associate's Degree - Science of Kinesiology
Georgia Military College
High School Diploma -
Evans High School