Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Neubig

Grovetown,Georgia

Summary

Dedicated professional with strong cash handling and customer service skills. Proven ability to enhance customer satisfaction and streamline operations.

Overview

6
6
years of professional experience

Work History

Crew Member

Firehouse Subs
09.2025 - Current
  • Prepared and served food items according to health and safety standards.
  • Operated cash register, processing customer transactions accurately.
  • Maintained cleanliness and organization of workspace and dining areas.
  • Assisted team members in fulfilling customer orders efficiently.

Delivery Specialist

Papa Johns
09.2023 - 02.2024
  • Ensured timely and accurate order delivery to enhance customer satisfaction.
  • Operated point-of-sale systems for efficient transaction processing.
  • Collaborated with team members to maintain high service standards during peak hours.
  • Assisted in inventory management to optimize stock levels and reduce waste.
  • Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.

Delivery Specialist

Domino's Pizza
11.2021 - 09.2023
  • Prioritized safety protocols while handling food products and equipment.
  • Adapted quickly to changing schedules and customer demands in fast-paced environment.
  • Communicated effectively with customers to resolve issues and gather feedback.
  • Supported training of new staff on delivery procedures and best practices.

Shift Manager

Firehouse Subs
03.2020 - 07.2021
  • Supervised daily operations to ensure efficient workflow and high service standards.
  • Trained and mentored team members on best practices and operational procedures.
  • Managed inventory levels, ensuring timely restocking of supplies and equipment.
  • Implemented process improvements that enhanced customer service experience.
  • Managed daily financial records and completed daily bank deposits.

Education

Certificate of Technical Studies - Human Resources Management

Augusta Technical College
Augusta, Georgia, GA
05-2025

Associate of Science - Business Management

Augusta Technical College
Augusta, Georgia, GA
12-2024

Skills

  • Customer Service (6 years)
  • Cash Handling (6 years)
  • Management (1 year)
  • Microsoft Programs

Timeline

Crew Member

Firehouse Subs
09.2025 - Current

Delivery Specialist

Papa Johns
09.2023 - 02.2024

Delivery Specialist

Domino's Pizza
11.2021 - 09.2023

Shift Manager

Firehouse Subs
03.2020 - 07.2021

Certificate of Technical Studies - Human Resources Management

Augusta Technical College

Associate of Science - Business Management

Augusta Technical College
Joshua Neubig