Proven leader and Non-Commissioned Officer (91B) in the Army National Guard with extensive experience managing high-pressure operations and vehicle recovery missions. Skilled in logistical planning, vehicle maintenance, diagnostics, wrecker operations, engine and electrical systems, preventive maintenance, and troubleshooting. Recognized for strong attention to detail, technical expertise, and ensuring operational readiness during both training and deployment operations.
Overview
7
7
years of professional experience
Work History
Automotive Technician
ALM Mazda
Jonesboro, GA
01.2022 - Current
Performed comprehensive vehicle inspections, routine maintenance, and complex repairs on Mazda vehicles, ensuring strict adherence to factory standards and quality guidelines
Diagnosed and resolved electrical, engine, transmission, and drivability issues using advanced diagnostic tools and Mazda service software
Conducted thorough troubleshooting to identify underlying problems, applying strong attention to detail to prevent repeat repairs
Completed warranty and customer-pay repairs with precise documentation and high-quality workmanship
Mentored junior technicians, providing guidance on diagnostic techniques, repair best practices, and workflow efficiency
Maintained up-to-date knowledge of Mazda service bulletins, technical updates, and certifications to support dealership performance and compliance
91B Wheeled Vehicle Mechanic
Army National Guard GA
Ellenwood, GA
12.2019 - Current
Served as a Non-Commissioned Officer, supervising and mentoring junior soldiers in maintenance, diagnostics, and recovery operations
Performed preventive maintenance inspections, diagnostics, and repairs on wheeled military vehicles and support equipment
Operated wrecker vehicles to recover and tow disabled or damaged vehicles safely, ensuring mission readiness
Applied advanced troubleshooting and problem-solving skills to mechanical, electrical, hydraulic, and powertrain systems under tight operational timelines
Maintained detailed maintenance logs, ensured vehicles met Army operational readiness standards, and coordinated parts and resources
Provided technical guidance and oversight during field operations, training exercises, and deployments, demonstrating leadership, accountability, and attention to detail
Catering Truck Driver
GAT Ground Airline Support
Atlanta, GA
02.2021 - 05.2022
Operated high-lift catering trucks safely on active airport ramps while complying with FAA, TSA, and airport regulations
Loaded, verified, and delivered catering carts, food, beverages, and equipment with strong attention to detail to ensure accuracy with flight specifications
Positioned vehicles precisely at aircraft and secured platforms to service galleys safely and efficiently
Retrieved inbound carts and equipment while maintaining organization and accountability of airline assets
Worked in a high-pressure, time-sensitive environment, consistently meeting strict flight departure deadlines
Communicated clearly with flight crews, ramp agents, and operations staff to prevent delays and service issues
Conducted thorough pre- and post-trip vehicle inspections and promptly reported safety or maintenance concerns
Maintained compliance with safety, security, PPE, and food-handling standards during peak operational periods
Admissions Assistant
Georgia State University
Atlanta, GA
02.2019 - 04.2020
Reviewed and processed undergraduate applications, updated CRM and SIS records, and verified admissions documentation.
Provided customer service via phone, email, and in-person inquiries to prospective students and families.
Assisted in scheduling and supporting in-person and virtual campus tours and group visit activities as part of recruitment programming.
Collaborated with tour guides and admissions staff to ensure engaging and informative visit experiences.
Supported recruitment events, admissions communications, and CRM tracking/report generation.