Joshua Thomas
Atlanta
Summary
Adept at enhancing security and operational efficiency, my tenure at the US Army honed my expertise in threat assessment and incident management. Demonstrated excellence in protective services and leadership, securing a high rate of client satisfaction at Robinsons Transportation. Skilled in both surveillance techniques and fostering strong customer relations, I excel in fast-paced, results-driven environments.
Overview
15
15
years of professional experience
Work History
CDL Class A Driver
Robinsons Transportation
08.2023 - Current
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Contacted customers to report delayed delivery times.
- Operated with safety and skill to avoid accidents and delays.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Licensed Master Barber
Eugenes Grooming Factory and Spa LLC
10.2020 - 03.2023
- Consulted with clients to assess personal style preferences and unique needs.
- Consistently received positive performance reviews from guests.
- Styled hair according to customer preferences.
- Resolved guest complaints about service or style.
- Answered incoming telephone calls and scheduled appointments for clients.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Licensed Master Barber
Flatbush Barbershop
07.2018 - 04.2020
- Consulted with clients to assess personal style preferences and unique needs.
- Consistently received positive performance reviews from guests.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Counted and documented opening and closing cash amounts daily.
- Managed business customer service, responding to requests and concerns promptly.
- Monitored inventory and availability of supplies, tools and products to minimize delays.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Licensed Master Barber
Another Level Barber and Cosmetology
01.2016 - 05.2018
- Consulted with clients to assess personal style preferences and unique needs.
- Consistently received positive performance reviews from guests.
- Styled hair according to customer preferences.
- Resolved guest complaints about service or style.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Answered incoming telephone calls and scheduled appointments for clients.
- Counted and documented opening and closing cash amounts daily.
- Managed business customer service, responding to requests and concerns promptly.
- Kept shop neat, professional and welcoming to guests of different backgrounds.
Fuel Supply Specialist
US Army
07.2011 - 02.2017
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Planned and scheduled projects and directly performed installations.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Recorded daily activities for inventory control.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Security Forces Specialist
US Army
06.2010 - 06.2011
- Maneuvered communications vehicles, intrusion detection equipment, and other special-purpose equipment to facilitate operations.
- Patrolled grounds to monitor status and safety of premises.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Observed CCTV cameras to detect potential threats and respond accordingly.
- Intervened in potentially violent situations to maintain personnel safety.
- Identified and reported suspicious activity to prevent security incidents.
- Responded to emergency situations quickly and calmly for professional support.
- Operated security console equipment to monitor and control access.
- Developed security plans and procedures to protect personnel and assets.
- Participated in offensive raids, demolitions, reconnaissance, search and rescue and counterterrorism.
- Coordinated with external agencies to establish useful execution of special forces operations.
Fuel Supply Specialist
US Army
03.2009 - 06.2010
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Greeted customers and directed to requested products.
- Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
- Planned and scheduled projects and directly performed installations.
Education
Class A DRIVERS LICENSE - Transportation And Materials Moving
Troops Into Transportation
Columbus,GA01.2023
Barber Certificate - Barbering
Profession Barber And Beauty
Petersburg,VA04.2014
High School Diploma -
Peachtree Ridge High School
Suwanee, GA05.2007
Skills
- Surveillance techniques
- Physical Fitness
- Defensive Tactics
- Incident Management
- Threat Assessment
- Protective services
- Counterterrorism strategies
- Crowd Control
- Intelligence Gathering
- Perimeter security
- Crime Prevention
- Electronic surveillance
Timeline
CDL Class A Driver
Robinsons Transportation
08.2023 - Current
Licensed Master Barber
Eugenes Grooming Factory and Spa LLC
10.2020 - 03.2023
Licensed Master Barber
Flatbush Barbershop
07.2018 - 04.2020
Licensed Master Barber
Another Level Barber and Cosmetology
01.2016 - 05.2018
Fuel Supply Specialist
US Army
07.2011 - 02.2017
Security Forces Specialist
US Army
06.2010 - 06.2011
Fuel Supply Specialist
US Army
03.2009 - 06.2010
Class A DRIVERS LICENSE - Transportation And Materials Moving
Troops Into Transportation
Barber Certificate - Barbering
Profession Barber And Beauty
High School Diploma -
Peachtree Ridge High School
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