JOSHUA WARREN
Suwanee
Summary
Economics Major with experience incorporating an economic approach to advise on effective public policy, legislative, and political decision-making to better address public issues. Collected data and conducted research to support investigations on constituency district issues or individual cases. Experience in both creating and analyzing econometric models, utilizing quantitative analyses, and operating corresponding software to transform complex data into insightful information. Worked alongside other government agencies, recently having targeted research towards public health issues, such as the opioid crisis.
Overview
5
5
years of professional experience
Work History
Government Affairs Assistant
Michigan Beer & Wine Wholesalers Association
07.2025 - Current
- Worked alongside the Vice President of Public Affairs to provide effective assistance for specific aspects of business operations and legislation.
- Assisted in fostering relationships and communicating with legislators, as well as planning and organizing for event operations.
- Analyzed and reviewed Alcohol related legislation domestically and out of state, comparing and contrasting how aspects such as the Three Tier System influence legislation and the industry itself.
- Logged individual funding and expenses for the organization, filing and reporting the necessary information.
Legislative Aide
Michigan House of Representatives
11.2024 - 06.2025
- Legislative Aide/Staffer/Constituent Services for the State Representative.
- Researched and advised on pending legislation, public policy, and political strategy. Conducted policy and fiscal analysis.
- Communicated with and addressed constituent concerns. Provide investigative work on more complex cases in the district, often working with other government departments such as the following: MDHHS, Opioid Advisory Counsel, MDOT, SOS, EGLE, etc., and the private sector.
- Assisted the representative through general secretarial duties.
- Created content and assisted in drafting mailings, press releases, among other forms of communication.
Sales Representative
Lumen Technologies
06.2024 - 10.2024
- Company Overview: Company Overview: Independent Contractor for Quantum Fiber under Lumen Technologies
- Recognized as a top performer through consistently exceeding monthly quotas
- Adapted quickly to changing market conditions and shifts in consumer trends
- Analyzed competitor data and created actionable plans based on findings
- Leveraged effective negotiation strategies to close deals and maximize profits
- Negotiated contracts and prices with clients to exceed sales goals
- Independent Contractor for Quantum Fiber under Lumen Technologies
Inbound/Outbound Phone Agent
Hillsdale College Contact Center
09.2020 - 05.2024
- Handled the process of donations or other transactions up to six figures
- Also networked for the colleges charter school program
- Utilized computer systems to track, gather information, and troubleshoot customer issues
- Also, analyzed customer feedback data to identify trends or areas needing improvement
- Managed multiple tasks simultaneously while ensuring accuracy of data entry
- Met performance goals and call center metrics in fast-paced performance setting, while developing adaptable problem-solving skills for unforeseen concerns/circumstances
- Performed various data entry and word processing tasks, such as updating phone directories, typing, and proofreading documents and creating schedules
Barista and Cashier
AJ's Coffee Shop (Zingerman's Coffee)
09.2020 - 04.2024
- Lead shift manager involved in opening and closing shop
- Performed cash handling duties accurately and efficiently to ensure accurate accounting records
- Trained new baristas on company processes and product preparation
- Continually updated knowledge on industry trends related to specialty coffees, teas, and products
Education
BA - Economics
Hillsdale College
05.2024
High School Diploma - undefined
Northgate High School
05.2020
Skills
- Public policy development
- Budget analysis
- Economic development
- Government relations
- Committee coordination
- Inbound Phone Call Management
- Constituent services
- Product and Service Sales
- Closing Techniques
- Sales Development
- Revenue Generation
- Territory Management
Timeline
Government Affairs Assistant
Michigan Beer & Wine Wholesalers Association
07.2025 - Current
Legislative Aide
Michigan House of Representatives
11.2024 - 06.2025
Sales Representative
Lumen Technologies
06.2024 - 10.2024
Inbound/Outbound Phone Agent
Hillsdale College Contact Center
09.2020 - 05.2024
Barista and Cashier
AJ's Coffee Shop (Zingerman's Coffee)
09.2020 - 04.2024
High School Diploma - undefined
Northgate High School
BA - Economics
Hillsdale College
Awards
Twardzik Family Scholarship Award for Small Business Seminar - $5,000 Dollars
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