Joshua Wolff
4342 Joe Chandler Rd Gillsville, GA
Summary
Dynamic sales professional with a proven track record at J. Craig Wilson & Associates, excelling in client relations and sales strategy development. Recognized for enhancing customer satisfaction and retention through effective communication and problem-solving skills. Adept at utilizing Salesforce to track leads and achieve performance goals, demonstrating resilience and initiative in a competitive environment.
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
3
3
years of professional experience
Work History
Sales Agent
J. Craig Wilson & Associates
09.2025 - Current
- Developed strong customer relationships to enhance client satisfaction and retention.
- Assisted in identifying client needs and recommending suitable products and services.
- Executed daily sales activities, contributing to overall team objectives and performance goals.
- Utilized salesforce software to track leads, manage follow-ups, and report sales activity.
- Maintain records, track sales, and meet performance goals
- Work both independently and as part of a team
- Conduct needs assessments to determine appropriate coverage
- Explain insurance products clearly and professionally
- Attend mandatory training sessions and team meetings
- At least 18 years old
- Valid driver's license and reliable transportation
- Must pass a background check
- Insurance license (or willingness to obtain one)
- Strong communication and customer-service skills
- Organized, reliable, and self-motivated
- Basic computer skills
- Goal-driven with the ability to work independently
Crew Member
Chipotle
10.2024 - 09.2025
- Supported promotional initiatives by distributing marketing materials and engaging with potential new members.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
Pizza Cook
Sliced Pizza
01.2023 - 05.2023
- Prepared and baked pizzas according to standardized recipes and quality guidelines.
- Maintained cleanliness and organization of kitchen stations and equipment.
- Assisted with inventory management, ensuring fresh ingredients were available for production.
- Operated pizza ovens and kitchen tools safely and efficiently.
- Collaborated with team members to fulfill customer orders in a timely manner.
- Followed food safety regulations to maintain high hygiene standards in food preparation.
- Adapted quickly to changing customer demands during peak hours.
- Supported training of new staff on pizza preparation techniques and kitchen operations.
- Followed strict food safety guidelines to maintain a safe and sanitary kitchen, reducing the risk of health code violations.
- Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
- Assisted coworkers during busy periods by multitasking between various stations when necessary, reinforcing teamwork within the establishment.
Crew Member
Planet Fitness
10.2022 - 01.2023
- Provided exceptional customer service, assisting members with inquiries and gym equipment usage.
- Maintained cleanliness and organization of fitness areas, ensuring a welcoming environment for all members.
- Assisted in onboarding new members, explaining membership options and facility features effectively.
- Conducted routine inspections of gym equipment, reporting any maintenance needs to management promptly.
- Collaborated with team members to ensure smooth daily operations during peak hours and special events.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced fitness environment.
- Learned operational procedures efficiently, contributing to overall team effectiveness and member satisfaction.
Education
High School Diploma -
North Hall High School
Gainesville, GASkills
- Client relations
- Customer assistance
- Sales training
- Technical support
- Sales presentations
- Networking
- Building rapport
- Sales strategy development
- Closing deals
- Multitasking and organization
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving
- Clear communication
- Attention to detail
Timeline
Sales Agent
J. Craig Wilson & Associates
09.2025 - Current
Crew Member
Chipotle
10.2024 - 09.2025
Pizza Cook
Sliced Pizza
01.2023 - 05.2023
Crew Member
Planet Fitness
10.2022 - 01.2023
High School Diploma -
North Hall High School