Joshua Yawn
Douglas
Summary
Dynamic Sales Representative at Allen Edmonds with a proven record of exceeding sales targets through exceptional customer relationship management and negotiation skills. Leadership in training team members has enhanced client loyalty, contributing to significant revenue growth. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
13
13
years of professional experience
Work History
Sales Representative
Allen Edmonds
09.2022 - 09.2024
- Exceeded sales targets by consistently achieving and surpassing monthly and quarterly goals, driving company revenue growth
- Developed and maintained strong relationships with clients, ensuring high customer satisfaction and repeat business
- Conducted product demonstrations and presentations, effectively highlighting features and benefits to drive product sales
- Provided exceptional customer service throughout the sales process, from initial contact to post-sale support, ensuring client retention and loyalty
- Trained and mentored new sales representatives, sharing best practices and sales techniques to foster team success
Private Security Guard
07.2021 - 09.2024
- Wrote detailed reports on daily activities, incidents, and any breaches of security, ensuring proper documentation for legal purposes
- Trained and mentored junior security staff on safety protocols, emergency response, and situational awareness
- Entrusted with the safeguarding of millions worth of merchandise across multiple jewelry stores
- Worked with local law enforcement to report criminal activities and assist with investigations when necessary
- Executed emergency response procedures in critical situations, including medical emergencies, fire evacuations, and security breaches
- Provided armed protection to clients, property, and assets, using tactical techniques and maintaining a high level of professionalism
USAF
07.2015 - 07.2021
- Graduated Basic Training
- Selected as an Airman Leader in charge of 150 different Airmen; upheld Air force standards/mentored two successors
- (Sep 7, 2015-Dec 15 2015)
- Devoted over 100+ hours of Community Service during this time
- From 15 Dec 2015-1 Dec 2019 Performs essential mx procedures to operate/maintain 150 Minuteman III strategic Intercontinental Ballistic Missiles
- Entrusted w/receipt, mate/demate, control, transport, and transfer of nuclear weapons over a 9,600 sq mi, tri-state area
- Accomplishes critical electrical checkout and troubleshooting of highly-volatile solid rocket fuel weapon system stages
- Complies w/strict missile/explosive/nuclear safety/security, missile potential hazard, and personnel reliability procedures
- Certified Top Secret Code handler
- Assured safety and security of Top Secret Code Components for installation, control and transport for over four years
- Provided support to PDM process; accomplished 22 site re-postures--key to $33M LF/MAF modernization success
- Completed 71 re-entry system swaps; drove priority 1 nuclear asset to/from site--ushered section to squadron pro team of year award
- Supported Strategic Arms Reduction Treaty on maintenance on three separate occasions; guaranteed 90th Missile Wing treaty compliance with Russia--flawless verification of multi-national pact
- Successfully drove a Payload Transporter with Nuclear assets for over 4 years with over 250 dispatches
- Well over 1000+ hours experience driving a semi-truck/trailer
- Devoted well over 300+ hours of Community service over the time period
- Supported Emergency War Order maintenance of 150 Intercontinental Ballistic Missile launch facilities dispersed over 9,600 sq-mile missile field
- Managed 6 different Airmen on 1 work shift for the year of 2020
- Verified $8.6M calibrated equipment account; consolidated inspections of equipment/upheld accountability
- Sustained 3.5K different missions and supported $40M of equipment and vehicle assets for 12 different work centers
- Maintained control, issue, receipt, inventory and storage of all equipment as well
- In charge of processing scheduling, configuring and verifying requested workloads for over 1.6K different vehicle dispatches for the year of 2020
NJROTC
08.2011 - 05.2015
- Enrolled in NJROTC program throughout the entire time period
- Was 3rd in Command in charge of 300 different Cadets
- (Aug 2013-May 2015)
- Graduated Cadet Leadership Academy
- Finished with over 500+ hours of community service
- Graduated High School in May of 2015
Education
High School -
05.2015
Skills
- Sales forecasting
- CRM software
- Leadership
- Product knowledge
- Negotiation techniques
- Customer relationship management
- Training and mentoring
Timeline
Sales Representative
Allen Edmonds
09.2022 - 09.2024
Private Security Guard
07.2021 - 09.2024
USAF
07.2015 - 07.2021
NJROTC
08.2011 - 05.2015
High School -
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