Jossette McCleskey

• Coordinated daily operations to ensure smooth workflow and productivity.
• Developed and implemented training programs for new staff members.
• Managed inventory levels and ordered supplies to meet operational needs.

Training Manager.

• Oversaw scheduling of staff shifts to optimize coverage and efficiency.
• Provided training, guidance, and support to staff members on proper procedures and policies.
• Resolved customer complaints in a timely manner while maintaining a professional demeanor.
• Ensured that customer service standards were met or exceeded at all times.
• Performed administrative tasks such as filing paperwork, preparing documents.
• Managed daily operations of the store, including scheduling and supervising staff.
• Motivated and led team members to work together to achieve targets.
• Assisted in the recruitment process by conducting interviews with prospective candidates.
• Managed store cash intake with high accuracy and prepared daily bank deposits.
• Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
• Disciplined and maintained staff to deliver hospitable, professional service reflecting business initiatives.