Journey Dickens
Kennesaw,GA
Summary
Reliable management professional with a passion for developing customer relationships. Experienced in creating and implementing organizational strategies. Committed to providing superior customer service and maintaining high standards for customer satisfaction. Able to handle complex tasks with ease and professionalism.
Overview
4
4
years of professional experience
Work History
Cashier
GRAND SLAM
05.2024 - Current
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Worked effectively in fast-paced environments.
- Greeted customers entering store and responded promptly to customer needs.
Assistant Manager
HADIYA WELLNESS
08.2020 - 05.2024
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
- Helped oversee the daily operations of the store, managing staff and inventory
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
Education
High School Diploma -
North Cobb High School
Kennesaw, GA05.2022
Skills
- Team building
- Customer service orientation
- Technical proficiency
- Adaptability and flexibility
- Self-Motivation
- Multitasking
- Work Ethic and Integrity
- Patience and Empathy
References
References available upon request
Timeline
Cashier
GRAND SLAM
05.2024 - Current
Assistant Manager
HADIYA WELLNESS
08.2020 - 05.2024
High School Diploma -
North Cobb High School
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