Joyce Leslie-Evans
Sparta
Summary
Proven expertise in emergency response, conflict resolution, and inmate supervision. Known for maintaining safety and security while managing high-risk situations effectively.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Correctional Officer
Baldwin State Prison
Milledgeville, GA
04.2024 - Current
- Monitored inmate behavior to ensure compliance with facility regulations and safety protocols.
- Conducted regular inspections of living quarters and common areas for contraband and safety hazards.
- Responded swiftly to emergencies, performing crisis intervention and coordinating lockdown procedures.
- Documented daily activities, incidents, and inmate interactions accurately in logs and reports.
- Assisted in training new officers on operational procedures and emergency response techniques.
- Collaborated with multidisciplinary teams to address inmate needs and promote rehabilitation programs.
- Implemented security measures to prevent disturbances and maintain order within the facility.
- Engaged in conflict resolution among inmates, fostering a safer environment through effective communication skills.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
CPS Assessment Social Worker
DHS Child Welfare
Sandersville, GA
02.2023 - 10.2023
- Conducted comprehensive assessments to determine child safety and welfare needs.
- Collaborated with multidisciplinary teams to develop effective intervention strategies.
- Documented case findings and recommendations in compliance with agency policies.
- Managed caseloads by prioritizing urgent cases for timely interventions.
- Provided ongoing support and resources to families to promote child well-being.
- Ensured adherence to state regulations and best practices in child welfare assessments.
- Facilitated training sessions for new staff on assessment protocols and procedures.
- Collaborated with multidisciplinary teams to develop effective case plans tailored to individual family needs.
- Managed high caseloads effectively by prioritizing tasks according to level of urgency while maintaining focus on the best interests of the children involved in each case situation.
Correctional Officer
Georgia Department of Corrections
Sparta, GA
12.2017 - 03.2023
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
School Bus Driver
Hancock County Board Of Education
Sparta, GA
03.1996 - 06.2020
- Ensured timely and safe transportation for students to and from school.
- Conducted regular vehicle inspections to maintain safety standards and compliance.
- Assisted in training new drivers on safety protocols and operational procedures.
- Communicated effectively with parents, teachers, and school officials regarding student needs.
- Implemented efficient route planning to optimize travel times and reduce delays.
- Developed strategies for improving student behavior during transit, enhancing overall safety.
- Collaborated with school administration to address transportation challenges and improve service delivery.
911 Emergency Dispatcher
Hancock County Sheriff Department
Sparta, GA
01.2000 - 12.2004
- Coordinated emergency response efforts by dispatching law enforcement, fire, and medical services as needed.
- Monitored multiple communication channels to assess and prioritize incoming emergency calls effectively.
- Ensured accurate and timely entry of incident data into computer-aided dispatch system for record-keeping.
- Trained new dispatchers on protocols, systems, and effective communication techniques for emergency situations.
- Collaborated with local agencies to develop streamlined procedures for inter-agency communications during emergencies.
- Implemented process improvements that enhanced response times and increased overall operational efficiency in dispatch operations.
- Led critical incident debriefings to evaluate response effectiveness and identify areas for improvement in future operations.
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Provided critical assistance to callers experiencing medical emergencies by offering pre-arrival instructions until help arrived on scene.
- Developed strong relationships with first responder teams through regular communication and mutual respect during emergency situations.
- Improved response times by efficiently prioritizing emergency calls and dispatching appropriate resources.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Tempe, AZ10-2022
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Policy enforcement
- Restraint techniques
- Inmate monitoring
- Safety and security enforcement
- Self-defense tactics
- Search and seizure procedures
- Observation
- Surveillance
- Contraband seizure
- Self-defense techniques
- Safety
- Trained in defensive tactics
- Dispatch
- Criminal investigations
- Behavioral disorders
- Occupational hazards and safety precautions
- Ethical standards of conduct
- Juvenile court procedures
- First aid and CPR certified
- Perimeter control
- Armory and key control
- Excellent problem solver
- Decision-making
- Organizational skills
- Problem-solving
- Firearms training
- Time management
Certification
- Basic Corrections Officer, Georgia Department of Corrections - 28 years
- Certified CPS Investigator 1, DHS - 1 year
- [Field Training Officer], GDC - 7 years
- Licensed CDL Driver - 28 years
- Certified Terminal Agency Coordinator, GAPSTC - [15 years]
- Certified E911 Dispatch, GAPSTC - 22 years
Languages
Spanish
Limited Working
Timeline
Correctional Officer
Baldwin State Prison
04.2024 - Current
CPS Assessment Social Worker
DHS Child Welfare
02.2023 - 10.2023
Correctional Officer
Georgia Department of Corrections
12.2017 - 03.2023
911 Emergency Dispatcher
Hancock County Sheriff Department
01.2000 - 12.2004
School Bus Driver
Hancock County Board Of Education
03.1996 - 06.2020
Bachelor of Science - Criminal Justice
University of Phoenix