Joyce M Smith
LaGrange
Summary
Experienced paramedic with a strong track record in delivering high-quality medical care in emergency situations. Skilled in building rapport with patients and providing compassionate support during critical moments. Proven ability to remain calm and effective under pressure, ensuring optimal patient outcomes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Paramedic
MedStar / Lifeguard EMS
Baldwin County
02.2024 - 07.2025
- Operated as a lead paramedic on an ALS Ambulance in Baldwin County, AL.
- Responsible for assessing the patient's condition, providing appropriate, high-quality patient care and transportation to the appropriate emergency department based on the patient's condition and needs.
- Maintained technical knowledge by participating in continuing education and leadership courses.
- Currently working towards achieving Critical Care Paramedic.
EMS Lieutenant
Okaloosa County EMS
Fort Walton Beach
10.2021 - 02.2024
- Scheduled and directed staff duties to optimize operational efficiency.
- Supervised emergency medical response units during critical incidents.
- Managed inventory and maintenance of medical equipment and supplies.
- Conducted performance evaluations for team members and provided feedback.
- Collaborated with other agencies to streamline emergency response efforts.
- Reviewed patient care reports prior to submission for accuracy and completeness.
- Managed the scheduling of personnel for shifts, vacations, and special events.
- Conducted regular inspections of EMS vehicles and equipment to ensure proper maintenance.
- Monitored performance of staff members in order to identify areas for improvement.
- Investigated accidents or incidents involving EMS personnel or patients.
- Supervised and evaluated daily activities of subordinates.
- Resolved conflicts between employees or between departments within the organization.
- Communicated with patients with compassion while keeping medical information private.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Completed employee performance evaluations, recommending improvements for enhanced productivity.
- Participated in interviewing prospective employees to strengthen organizational talent.
- Maintained positive relationships with local and regional public safety agencies.
- Provided basic and advanced life support at emergency scenes, controlling operations and allocating resources.
- Ensured adequate EMS coverage throughout county following System Status Management plan.
- Monitored ambulance supplies, delivering necessary materials to crews promptly.
- Responded to public inquiries, complaints, and communications with various stakeholders.
- Participated in community outreach programs that promote public awareness of EMS services.
- Served as a liaison between the department and other local agencies or organizations.
- Prepared reports summarizing activities within the department.
- Ensured proper and timely response to emergency calls.
- Maintained accurate records related to operations, personnel, supplies, and other pertinent information.
- Provided input into strategic planning initiatives related to EMS operations.
- Coordinated with medical personnel regarding patient care protocols.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
ER Paramedic
West Florida Hospital
03.2020 - 01.2022
- Provided technical support in Emergency Room for physicians and nurses, enhancing patient care.
- Executed phlebotomy, IV starts, and medication administration according to physician orders.
- Obtained 12 lead EKGs and monitored patients' cardiac and vital signs.
- Conducted point-of-care testing, wound care, and inserted Foley catheters while documenting all procedures.
- Assisted Emergency Physicians with patient care, including setting up sterile fields and preparing intubation equipment.
- Maintained cleanliness and organization of patient rooms and workspaces to ensure safety.
- Performed various additional tasks as assigned, adhering to established scope of practice.
Paramedic
Escambia County Jail
Pensacola
12.2019 - 03.2020
- Triaged all arrestees processed by law enforcement upon entry into jail.
- Conducted comprehensive medical intakes, documenting conditions and current prescriptions.
- Facilitated medical release of information to inmates' physicians and pharmacies.
- Responded promptly to emergency calls, delivering immediate onsite medical care.
Paramedic
Lifeguard Ambulance Service
Milton
06.2019 - 12.2019
- Delivered advanced life support (ALS) patient care at emergency scenes and during interfacility transfers.
- Operated emergency vehicles safely to ensure timely responses.
- Participated in ongoing training programs as mandated by Training Division.
- Functioned as a Paramedic for Santa Rosa County Operations within Lifeguard EMS.
- Participated in community outreach programs to promote health education and safety awareness.
Relief Firefighter Paramedic
City of Austell Fire Dept.
Austell
12.2017 - 06.2019
- Covered vacant full-time position within City of Austell Fire Department.
- Operated under Lieutenant's supervision as part of three-man engine company.
- Conducted pre-fire plans and safety inspections to prevent fire hazards.
- Ensured water availability at fire scenes by testing hydrants and expediting repairs.
- Responded to alarms and operated equipment to minimize fire damage and conduct rescues.
- Completed preventive maintenance on equipment, troubleshooting malfunctions as needed.
- Maintained fire station, training grounds, and associated facilities and equipment.
Firefighter-Paramedic
Coweta County Fire Rescue Dept
Newnan
10.2015 - 06.2019
- Responded to diverse emergencies as assigned by Coweta County 911 Communications.
- Collaborated with incident commander to accomplish team objectives during incidents.
- Participated in various incidents, including motor vehicle crashes and fire ground operations.
- Operated a wide range of fire apparatus safely and efficiently.
- Conducted pre-fire plans and safety inspections to enforce fire codes and prevent hazards.
- Tested hydrants and coordinated repairs to ensure static water supply availability.
- Performed daily equipment checks and preventive maintenance, troubleshooting malfunctions as needed.
- Maintained cleanliness of fire station, training grounds, and related facilities.
- Engaged in physical fitness training to maintain preparedness for emergencies.
- Administered emergency treatment and medical care to people injured in accidents and fires.
- Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
Paramedic FTO
Community Ambulance Service
Columbus
07.2013 - 04.2017
- Assessed severity of emergent incidents to deliver appropriate ALS patient care based on presenting conditions.
- Performed and analyzed 12 Lead ECGs for accurate diagnosis.
- Administered medications to stabilize patients according to their specific needs.
- Monitored patient status during transport and ensured proper care transfer at destination facilities.
- Provided behavioral support and supervision for dementia and Alzheimer's patients.
- Conducted regular equipment and vehicle checks to maintain operational efficiency.
- Developed rapport with coworkers and local hospital staff to enhance patient care coordination.
Patient Care Technician (PRN)
Midtown Medical Center
Columbus
01.2013 - 09.2013
- Assisted nursing staff with routine duties to enhance patient care delivery.
- Supported ambulation and mobilization of patients to promote mobility.
- Took and recorded vital signs including blood pressure, temperature, pulse, respirations, and oxygen saturation.
- Weighed patients and assisted with personal hygiene tasks like oral care and bathing.
- Provided support with bedpans, toileting, and catheter care for patient comfort.
- Managed emptying drains and turning bedridden patients as needed.
- Conducted linen changes and assisted in meal preparation and patient feeding.
- Performed light cleaning and organized patient rooms to maintain a safe environment.
Emergency Medical Technician
CARE Ambulance Service
Columbus
06.2009 - 07.2013
- Operated emergency vehicles safely and efficiently to respond to emergencies.
- Assessed severity of emergent incidents and delivered ALS care based on presenting conditions.
- Monitored patient status during transport, ensuring appropriate care transfer at destination facility.
- Provided emotional support and supervision for patients with dementia and Alzheimer's.
- Conducted daily equipment and vehicle checks to ensure optimal operation.
- Cultivated rapport with coworkers and local hospital staff to enhance patient care.
Education
NPQ Firefighter I & II - NPQ Advanced Vehicle Extrication, NPQ Pressurized Container, HAZMAT Awareness and Operations
GEORGIA PUBLIC SAFETY TRAINING CENTER
Forsyth, GA05.2016
EMT-Intermediate & Paramedic - EMT-Intermediate and Paramedic
CARE AMBULANCE ACADEMY OF PARAMEDICINE
Columbus, GA02.2012
Skills
- Patient advocacy
- Advanced life support
- Leadership
- Communication skills
- Compassionate care
- Patient assessment
- Critical decision-making skills
- Emergency response coordination
- Team building
- Incident command collaboration
- Conflict resolution
Certification
- NREMT-P
- FL STATE Paramedic License
- AL STATE Paramedic License
- GA STATE Paramedic License
- NAMSE Level 1 EMS Instructor
References
References available upon request.
Timeline
Paramedic
MedStar / Lifeguard EMS
02.2024 - 07.2025
EMS Lieutenant
Okaloosa County EMS
10.2021 - 02.2024
ER Paramedic
West Florida Hospital
03.2020 - 01.2022
Paramedic
Escambia County Jail
12.2019 - 03.2020
Paramedic
Lifeguard Ambulance Service
06.2019 - 12.2019
Relief Firefighter Paramedic
City of Austell Fire Dept.
12.2017 - 06.2019
Firefighter-Paramedic
Coweta County Fire Rescue Dept
10.2015 - 06.2019
Paramedic FTO
Community Ambulance Service
07.2013 - 04.2017
Patient Care Technician (PRN)
Midtown Medical Center
01.2013 - 09.2013
Emergency Medical Technician
CARE Ambulance Service
06.2009 - 07.2013
NPQ Firefighter I & II - NPQ Advanced Vehicle Extrication, NPQ Pressurized Container, HAZMAT Awareness and Operations
GEORGIA PUBLIC SAFETY TRAINING CENTER
EMT-Intermediate & Paramedic - EMT-Intermediate and Paramedic
CARE AMBULANCE ACADEMY OF PARAMEDICINE
Similar Profiles
Riley GrimesRiley Grimes
Paramedic at Medstar EmsParamedic at Medstar Ems
Stacy JonesStacy Jones
Operations Manager at Medstar EmsOperations Manager at Medstar Ems
Christopher JonesChristopher Jones
Clinical Community Liaison and LVN at Lifeguard Home Health and HospiceClinical Community Liaison and LVN at Lifeguard Home Health and Hospice
Mary MintonMary Minton
Registered Nurse at Cell StaffRegistered Nurse at Cell Staff
Jason ButlerJason Butler
Sales and Marketing Intern at Campus InkSales and Marketing Intern at Campus Ink