Joyce Woodall
Rome
Summary
Dedicated professional with experience at Shiftsmart, excelling in customer service and time management. Proven ability to enhance workplace efficiency through meticulous cleaning and effective merchandising strategies. Strong attention to detail and problem-solving skills contribute to maintaining high standards and driving sales success. Committed to teamwork and delivering exceptional results.
Overview
7
7
years of professional experience
Work History
Cleaner
Shiftsmart
1600 N. Dallas Pkwy., Suite 500, United States
08.2023 - Current
- Managed cleanliness and organization of designated areas to ensure compliance with safety standards.
- Oversaw operation of cleaning equipment, including vacuums and floor scrubbers, ensuring optimal performance and safety standards.
- Implemented safety protocols and procedures to enhance risk mitigation during cleaning tasks.
- Executed daily cleaning tasks while adapting to shifting priorities.
- Spearheaded deep cleaning initiatives to optimize team efficiency and productivity.
- Recorded and conveyed maintenance issues to ensure timely resolution.
- Developed in-depth knowledge of various cleaning agents to optimize surface treatment effectiveness.
- Conducted comprehensive cleaning and sanitization of bathrooms, kitchens, and similar areas to uphold hygiene standards.
- Enhanced workplace cleanliness by executing daily cleaning tasks, including sweeping, mopping, and dusting.
- Oversaw removal of trash debris and waste materials from premises to uphold cleanliness and safety standards.
- Performed comprehensive cleaning and polishing of glass doors, mirrors, and surfaces to maintain professional standards.
- Executed time management strategies and optimized cleaning methods to ensure timely completion of tasks.
Merchandiser
Shiftsmart
1600 N. Dallas Pkwy, Suite 500, United States
08.2023 - Current
- Analyzed market trends to optimize product placement and enhance visual merchandising.
- Assisted in inventory management, tracking stock levels to prevent shortages and overstock situations.
- Developed relationships with store personnel to coordinate effective merchandising strategies that drive sales.
- Collaborated with teams to execute promotional displays and ensure brand consistency across locations.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Instacart Shopper
Maple Bear Inc.
50 Beale St. Suite 600, San Francisco, CA 94105
10.2018 - 01.2025
- Optimized order fulfillment processes to boost delivery efficiency and elevate customer satisfaction.
- Oversaw inventory accuracy through systematic stock audits and reconciliation processes.
- Facilitated collaboration among team members to optimize shopping routes and enhance delivery efficiency.
- Guided new shoppers in mastering efficient order picking and enhancing customer service skills.
- Achieved high satisfaction ratings through efficient order fulfillment and strategic product selection.
- Optimized time management to efficiently complete multiple orders under tight deadlines.
- Enhanced customer satisfaction through timely and efficient grocery shopping services.
- Collaborated with customers to fulfill order requirements and enhance service satisfaction.
- Executed timely delivery of items to customers by optimizing route planning and time management.
- Executed loading and unloading of orders at customer residences and designated locations.
- Leveraged Instacart app to efficiently manage order tracking and enhance customer communication.
Education
High School Diploma - Gender Studies
Tarrant High School
Tarrant AlNo Degree - Massage Therapy
Virginia College
Birmingham, ALNo Degree - Christian Ministries
South Eastern Bible College
Birmingham, ALSkills
- Time management
- Reliability and punctuality
- Problem-solving
- Attention to detail
- Conflict resolution
- Multitasking and organization
- Verbal and written communication
- Organizational skills
- Teamwork and collaboration
- Decision Making
- Excellent communication
- Task prioritization
- Critical thinking
- Conscientious and Detail-oriented
Timeline
Cleaner
Shiftsmart
08.2023 - Current
Merchandiser
Shiftsmart
08.2023 - Current
Instacart Shopper
Maple Bear Inc.
10.2018 - 01.2025
High School Diploma - Gender Studies
Tarrant High School
No Degree - Massage Therapy
Virginia College
No Degree - Christian Ministries
South Eastern Bible College