Jseila Perry
Covington
Summary
Compassionate and professional support specialist with a strong background in client advocacy and case management. Recognized for delivering effective communication and maintaining high standards of care to enhance client experiences. Multi-talented support specialist effective at managing information, technical concerns and team member support needs with speed and efficiency. Self-directed and knowledgeable with excellent relationship building and critical thinking skills. Bringing several years of experience in technology. Dedicated, attentive and gifted in coordinating activities. Compiles data, solves problems, and updates records.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Care Support Specialist
Visiting Angles
Lithonia
04.2022 - Current
- Provided compassionate, one-on-one support to clients by assisting with daily living activities while maintaining safety and dignity
- Monitored client needs and communicated effectively to ensure comfort and well-being
- Transported clients to medical appointments and completed errands in a timely, organized manner
- Maintained professionalism, discretion, and reliability in all interactions
Passenger Service Supervisor
Unifi
Atlanta
02.2021 - 12.2023
- Assisted passengers with mobility needs by safely transporting them throughout airport terminals, gates, and designated locations
- Provided attentive support to unaccompanied minors and passengers with disabilities, ensuring compliance with airline safety procedures
- Delivered calm, courteous service in fast-paced, physically demanding environments, often standing or moving for extended periods
- Communicated clearly with passengers and team members to ensure a smooth travel experience
- Handled special requests and resolved concerns with professionalism, maintaining positive passenger experiences.
Material Handling Associate
General Mills
Social Circle
06.2021 - 01.2022
- Assisted with the efficient receiving, storage, and distribution of products in a high-volume warehouse environment
- Operated equipment safely, including pallet jacks and forklifts (if applicable), to transport goods and maintain workflow
- Monitored inventory levels and assisted with accurate stock management and organization
- Collaborated with team members to meet daily production goals and deadlines while maintaining safety and quality standards
- Adhered to safety protocols and company policies to ensure a secure working environment.
Education
Bachelor of Arts - Social Work
Liberty University
Lynchburg, VA03-2025
High School Diploma -
Newton High School
Covington, Ga08-2016
Skills
- Client advocacy
- Effective communication
- Case management
- Cultural competence
- Conflict resolution
- Team collaboration
Certification
CPR
Timeline
Personal Care Support Specialist
Visiting Angles
04.2022 - Current
Material Handling Associate
General Mills
06.2021 - 01.2022
Passenger Service Supervisor
Unifi
02.2021 - 12.2023
Bachelor of Arts - Social Work
Liberty University
High School Diploma -
Newton High School