Summary
Overview
Work History
Education
Skills
Timeline
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Joycelyn "Abbey" Stone

Oxford

Summary

Professional retail worker with a strong track record in providing efficient and accurate service in high-traffic environments. Demonstrates exceptional skills in cash handling, problem-solving, and customer relations. Known for strong teamwork and adaptability, consistently meeting changing business needs and contributing to a positive work atmosphere. Highly reliable with a focus on achieving results and ensuring customer satisfaction.

Overview

4
4
years of professional experience

Work History

Service Cashier

Courtesy Ford Conyers
09.2022 - Current
  • Enhanced store productivity by maintaining a clean and organized cashier area.
  • Provided exceptional customer service, resulting in repeat business and positive feedback from patrons.
  • Printed repair orders, bills, and itemized lists to show the amount due and collected from customers in cash, check, or authorized charge accounts.
  • Completed end-of-day closing procedures thoroughly and efficiently, preparing the register for the next business day's opening staff member.
  • Promoted store loyalty programs to customers, boosting overall membership enrollment.
  • Balanced multiple payment methods accurately, including cash, credit cards, checks, charge accounts gift cards, and coupons.
  • Answered phone calls from customers to help with their inquiries about their vehicles, wanting to get their cars serviced, or to help direct them to the correct department.

Cashier/Assistant Manager

Spirit Halloween Store
08.2021 - 11.2021
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
  • Built positive relationships with customers to increase repeat business.
  • Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Education

Social Circle Foothills Regional High School
Social Circle, GA
12-2020

Skills

  • Customer service
  • Money handling and management
  • Paperwork processing
  • POS system operation
  • Attention to detail
  • Cleaning and sanitizing
  • Organizational skills
  • Employee training

Timeline

Service Cashier

Courtesy Ford Conyers
09.2022 - Current

Cashier/Assistant Manager

Spirit Halloween Store
08.2021 - 11.2021

Social Circle Foothills Regional High School

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Joycelyn "Abbey" Stone