Joycelyn "Abbey" Stone
Oxford
Summary
Professional retail worker with a strong track record in providing efficient and accurate service in high-traffic environments. Demonstrates exceptional skills in cash handling, problem-solving, and customer relations. Known for strong teamwork and adaptability, consistently meeting changing business needs and contributing to a positive work atmosphere. Highly reliable with a focus on achieving results and ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
Service Cashier
Courtesy Ford Conyers
09.2022 - Current
- Enhanced store productivity by maintaining a clean and organized cashier area.
- Provided exceptional customer service, resulting in repeat business and positive feedback from patrons.
- Printed repair orders, bills, and itemized lists to show the amount due and collected from customers in cash, check, or authorized charge accounts.
- Completed end-of-day closing procedures thoroughly and efficiently, preparing the register for the next business day's opening staff member.
- Promoted store loyalty programs to customers, boosting overall membership enrollment.
- Balanced multiple payment methods accurately, including cash, credit cards, checks, charge accounts gift cards, and coupons.
- Answered phone calls from customers to help with their inquiries about their vehicles, wanting to get their cars serviced, or to help direct them to the correct department.
Cashier/Assistant Manager
Spirit Halloween Store
08.2021 - 11.2021
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Social Circle Foothills Regional High School
Social Circle, GA12-2020
Skills
- Customer service
- Money handling and management
- Paperwork processing
- POS system operation
- Attention to detail
- Cleaning and sanitizing
- Organizational skills
- Employee training
Timeline
Service Cashier
Courtesy Ford Conyers
09.2022 - Current
Cashier/Assistant Manager
Spirit Halloween Store
08.2021 - 11.2021
Social Circle Foothills Regional High School
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