Juan Mazon
Lawrenceville
Summary
Self-motivated professional experienced in implementing tailored commercial strategies to deliver improved results and impact. Committed to delivering key organizational objectives with market creation and engagement. Attentive to dynamics of different products and markets.
Results-driven Commercial Sales Specialist known for productivity and efficiency in task completion. Possess specialized skills in strategic sales planning, customer relationship management, and market analysis. Excel in communication, problem-solving, and adaptability, ensuring seamless sales processes and client satisfaction.
Skilled professional with many years implementing initiatives to build strategic relationships with partners. Demonstrated experience in marketing at strategic levels to identify sourcing, business opportunities and supply chain management opportunities. Excellent influencing skills to communicate with credibility, tact, and diplomacy.
Overview
3
3
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Commercial Sales Specialist
AutoZone
Atlanta
10.2022 - Current
- Assisted customers in selecting automotive parts and accessories.
- Provided product knowledge and recommendations to enhance customer satisfaction.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to resolve customer inquiries promptly.
- Trained new staff on customer service practices and product details.
- Established long-term partnerships with new customers by providing excellent service levels.
- Implemented targeted marketing campaigns aimed at increasing brand awareness within target markets.
- Analyzed customer feedback data collected from surveys and other sources in order to improve services offered.
- Managed relationships with existing clients to ensure satisfaction and identify upsell opportunities.
- Provided product demonstrations to potential buyers in order to promote products and services.
- Assisted customers with technical queries related to products and services purchased.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Greeted and assisted customers to foster positive experiences.
- Produced sales documents, finalized deals and filed records.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Operated register, handled cash and processed credit card transactions.
- Replenished and arranged items to maintain appearance.
Education
Lakeside High School
Atlanta, GASkills
- Customer relationship management
- Product demonstrations
- Sales transactions processing
- Marketing campaigns implementation
- Vehicle parts selection
- Customer engagement
- Sales reporting
- Customer relationship building
- Reliability
- Sales process
- Effective customer upselling
- Multitasking
Certification
- ASE certified: Parts specialist
Languages
English
Full Professional
Spanish
Professional
References
References available upon request.
Timeline
Commercial Sales Specialist
AutoZone
10.2022 - Current
Lakeside High School