Juan Vaca Vega
Lawrenceville
Summary
Dynamic professional with a proven track record at Olive Garden, excelling in customer service and food safety. Demonstrated adaptability and problem-solving skills, consistently enhancing service quality. Efficiently managed high-volume environments, achieving a 95% customer satisfaction rate. Adept at collaborating with teams and maintaining composure under pressure, driving continuous improvement and delivering exceptional guest experiences.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden
Duluth
03.2025 - Current
- Delivered attentive, high-quality service in a fast-paced, high-volume restaurant
- Greeted guests, explained menu items, and provided personalized recommendations
- Accurately took and communicated food and beverage orders, including special requests
- Managed multiple tables while maintaining efficiency and a positive attitude
- Resolved guest concerns professionally to ensure satisfaction
- Collaborated with kitchen staff and team members for smooth service flow
- Processed payments using POS systems and handled cash responsibly
- Maintained cleanliness and followed food safety and sanitation standards
Online Grocery Pickup (OGP) Associate
Walmart
Duluth
01.2023 - 01.2025
- Assisted customers with online grocery orders from selection to pickup
- Picked, packed, and staged grocery orders while meeting quality and time standards
- Communicated with customers regarding substitutions and order updates
- Worked efficiently in a fast-paced environment to meet daily goals
Education
HIGHSCHOOL DIPLOMA -
DISCOVERY HIGH SHOOL
Skills
- Calmness under pressure
- Customer service
- Food safety and menu knowledge
- Initiative and problem solving
- Adaptability and quick learning
- Willingness to assist
- Continuous improvement mindset
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server
Olive Garden
03.2025 - Current
Online Grocery Pickup (OGP) Associate
Walmart
01.2023 - 01.2025
HIGHSCHOOL DIPLOMA -
DISCOVERY HIGH SHOOL