Juana Paniagua
Gainesville
Summary
Dynamic Motor Vehicle Supervisor with a proven track record at Hall County Tax Commissioners, excelling in employee training and supervision. Recognized for enhancing service excellence and effectively managing complex taxpayer concerns. Skilled in cash management and auditing, driving results through strong leadership and a commitment to operational efficiency.
Overview
6
6
years of professional experience
Work History
Motor Vehicle Supervisor
Hall County Tax Commissioners
08.2022 - Current
Supervise 25+ agents in lobby and call center, train/interview new hires, manage tax payer's concerns/ questions, assist in challenged situations, keep track of inventory, manage cash deposits, audit titles/dealer work, and follow up with calls and emails.
Customer Service Representative
Jackson EMC
04.2022 - 08.2022
Assisted customers with their electricity bill, answered calls and prepared outgoing cash shipments.
Teller/Universal Banker
SunTrust
07.2019 - 02.2022
Process deposits, manage large incoming/outgoing cash shipments, open personal/business accounts, credit cards, and loans.
Education
High School Diploma -
West Hall High School
Oakwood, GASkills
- Employee training
- Results-driven
- Employee supervision
- Service excellence
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Motor Vehicle Supervisor
Hall County Tax Commissioners
08.2022 - Current
Customer Service Representative
Jackson EMC
04.2022 - 08.2022
Teller/Universal Banker
SunTrust
07.2019 - 02.2022
High School Diploma -
West Hall High School