Dynamic Motor Vehicle Supervisor with a proven track record at Hall County Tax Commissioners, excelling in employee training and supervision. Recognized for enhancing service excellence and effectively managing complex taxpayer concerns. Skilled in cash management and auditing, driving results through strong leadership and a commitment to operational efficiency.
Supervise 25+ agents in lobby and call center, train/interview new hires, manage tax payer's concerns/ questions, assist in challenged situations, keep track of inventory, manage cash deposits, audit titles/dealer work, and follow up with calls and emails.
Assisted customers with their electricity bill, answered calls and prepared outgoing cash shipments.
Process deposits, manage large incoming/outgoing cash shipments, open personal/business accounts, credit cards, and loans.