Judith Colclasure
Real Estate Agent/Team Leader/Customer Service & Sales/Database Managemant
Lawrenceville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Highlights:
Customer Service
Negotiation Expert
Problem Solver
Database Input and Management
Overview
32
32
years of professional experience
4
4
years of post-secondary education
Work History
Patient Service Representative
Spectraforce/Cencora Patient Services AR24
Lawrenceville, GA
10.2023 - 03.2024
- Provided compassionate support for patients facing financial challenges, assisting them in navigating available resources and payment options.
- Used Salesforce CRM in creating/updating/approving patient accounts.
- Verified insurance eligibility and coverage for patients.
- Managed patient registration process, confirming data accuracy and completeness.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Contacted patients on annual renewal dates to offer assistance.
- Followed document protocols to safeguard confidentiality of patient records.
- Engaged with patients to provide critical information.
- Provided excellent customer service to patients and medical staff.
Real Estate Agent - Trainer/Recruiter Specialist
Lokation Realty LLC
Alpharetta, Georgia
01.2023 - Current
- Communicated with clients to understand property needs and preferences.
- Reviewed market research data and changed sales plans accordingly.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Prepared and presented contracts and other legal documents to clients.
- Developed new business and managed new and existing clients.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Negotiated, facilitated, and managed real estate transactions.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
Real Estate Agent - Team Leader - Mentor/Trainer
Scuttina Signature Real Estate Group
Boca Raton, Florida
05.2019 - Current
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Completed property walkthroughs before completing deals to uphold accuracy in listings and appraisals.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Negotiated, facilitated, and managed real estate transactions.
Real Estate Agent - Top Producer
Stein Posner Real Estate Services
Boca Raton, United States
01.2016 - 01.2019
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Maintained connections with clients to encourage repeat business and referrals.
- Advertised client properties through websites, social media, and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Foreclosure Sales and Management
Multiple Real Estate Brokerages
Lawrenceville, Georgia
06.1992 - 03.2015
- Built relationships with customers and community to establish long-term business growth.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Recruited, interviewed and hired employees/vendors and implemented mentoring program to promote positive feedback and engagement. Coordinated and managed all aspects of foreclosure from date of foreclosure to sale of foreclosure.
- Collaborated cross-functionally with foreclosure departments of banks including the Veterans Administration to maintain consistent message and experience.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Education
High School Diploma -
John F. Kennedy High School
Port Jefferson, New York 09.1967 - 06.1971
Skills
Marketing and advertising
Client-oriented
REO and foreclosure specialist
MLS expert
Marketing and promotions
Administrative support
Database Management
Strong organizational skills
Excellent teamwork
Sales closing
Contract Negotiation
Works well independently
Staff Management
Customer Service/Satisfaction
Problem Solver
Timeline
Patient Service Representative
Spectraforce/Cencora Patient Services AR24
10.2023 - 03.2024
Real Estate Agent - Trainer/Recruiter Specialist
Lokation Realty LLC
01.2023 - Current
Real Estate Agent - Team Leader - Mentor/Trainer
Scuttina Signature Real Estate Group
05.2019 - Current
Real Estate Agent - Top Producer
Stein Posner Real Estate Services
01.2016 - 01.2019
Foreclosure Sales and Management
Multiple Real Estate Brokerages
06.1992 - 03.2015
High School Diploma -
John F. Kennedy High School
09.1967 - 06.1971