Summary
Overview
Work History
Education
Skills
Timeline
Generic

Judy Hepner

Rincon

Summary

Versatile Product Demonstrator with background in engaging customers, showcasing and explaining products to drive sales. Skills encompass strong presentation abilities, customer service, and persuasive communication. Demonstrated success in increasing product awareness and influencing purchase decisions through interactive demonstrations. Possess keen understanding of consumer behavior and adept at tailoring presentations for diverse audiences. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

30
30
years of professional experience

Work History

Product Demonstrator

Club Demonstration Services at Costco
Pooler
03.2025 - Current
  • Made sure all demonstration equipment was functioning properly before each event or presentation began.
  • Organized product demonstrations for prospective clients, highlighting key features of the product.
  • Created an attractive display area at events to attract more customers towards the products being demonstrated.
  • Explained product specifications in detail to potential buyers, addressing their concerns and queries.
  • Engaged customers warmly and encouraged each to try products, boosting sales of items.
  • Answered questions and helped customers find items while offering samples.
  • Presented and handled samples to meet merchandising standards, promotional requirements and sanitation practices.
  • Cleaned and organized spaces to maintain neat promotional spaces.

Health and CPR/First Aid Director

American Red Cross San Juan County
Farmington
06.2006 - 11.2009
  • Served as a public spokesperson at industry events or conferences.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Managed budgeting and financial planning processes for the organization.
  • Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Prepared presentations for board meetings summarizing key developments within the company.
  • Facilitated collaboration between teams by encouraging open communication channels.
  • Ensured compliance with all relevant regulations, policies and procedures.
  • Promoted a culture of innovation and encouraged staff to contribute ideas.
  • Represented the organization at industry events, conferences, and public meetings.
  • Managed annual budgeting process, including forecasting and financial planning.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.

Information and Referral Director

San Juan United Way
Farmington
06.1995 - 05.2006
  • Served as a public spokesperson at industry events or conferences.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Prepared presentations for board meetings summarizing key developments within the company.
  • Established relationships with vendors and suppliers to secure favorable terms for materials or services.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Assessed employee performance against established benchmarks or targets.
  • Managed budgeting and financial planning processes for the organization.
  • Negotiated agreements with external partners such as contractors or consultants.
  • Facilitated collaboration between teams by encouraging open communication channels.
  • Established performance metrics and evaluated staff to promote continuous improvement.
  • Managed annual budgeting process, including forecasting and financial planning.
  • Spearheaded the development and launch of new products or services.
  • Represented the organization at industry events, conferences, and public meetings.
  • Promoted a culture of innovation and encouraged staff to contribute ideas.
  • Facilitated professional development programs to build a high-performing team.
  • Analyzed data to inform decision-making and strategic direction.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.

Education

Some College (No Degree) - Business

San Juan College
Farmington, NM

Skills

  • Customer engagement
  • Product demonstration
  • Visual merchandising
  • Sample handling
  • Sample products
  • Audience engagement
  • Outgoing personality
  • Engaging presentation
  • Customer service

Timeline

Product Demonstrator

Club Demonstration Services at Costco
03.2025 - Current

Health and CPR/First Aid Director

American Red Cross San Juan County
06.2006 - 11.2009

Information and Referral Director

San Juan United Way
06.1995 - 05.2006

Some College (No Degree) - Business

San Juan College

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Judy Hepner