To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
31
31
years of professional experience
Work History
Library Media Clerk
Harris County School District
08.2008 - Current
Trained students in various library procedures, fostering a supportive learning environment for skill development.
Evaluated the effectiveness of existing policies and procedures, making recommendations for improvement as necessary.
Contributed to positive work culture by collaborating effectively with colleagues and fostering a team-oriented environment.
Maintained an up-to-date inventory of library materials by conducting regular audits
Collaborated with teachers to support curriculum objectives and incorporate appropriate library resources into lesson plans.
Assisted students and staff members in locating desired materials through efficient use of the library catalog system.
Developed engaging library programs to promote literacy and encourage reading among diverse audiences.
Developed creative displays to highlight featured books or special themed collections.
Assisted students with research projects, helping them locate and utilize relevant resources effectively.
Maintained a safe environment within the library by enforcing behavioral guidelines.
Organized library shelves, materials and equipment.
Handled check-in and check-out process of library books and materials.
Helped children select appropriate reading level library books.
Collected fees, fines and donations for balanced library finances.
Created a welcoming and comfortable space for students and parents while facilitating school book fairs.
Provided basic computer assistance to help students access needed resources.
Licensed Insurance Sales Agent
Jerry Cleaveland State Farm Insurance Agency
03.1993 - 08.2008
Collaborated closely with claims department resolving disputes between the insurance provider and clients.
Streamlined policy renewal processes for improved efficiency and client retention rates.
Developed comprehensive marketing plans to generate leads and drive sales growth in a competitive market.
Spent ample time with each customer, verbally reviewing, and explaining documents for client comprehension.
Upsold additional products and services after identifying customer needs and requirements.
Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
Assessed coverage plans and long-term business goals to successfully align new products with plans and strategies.
Generated quotes and proposals for clients to match individual needs.
Stayed up-to-date on industry trends, ensuring accurate information was provided to clients at all times.
Assisted colleagues during peak business hours ensuring efficient workflow within the office.
Collaborated with underwriters to tailor policies that met clients'' specific needs and requirements.
Managed existing accounts with a high level of professionalism, addressing any concerns or changes in coverage as needed.
Built long-lasting relationships with clients through excellent communication and attentive service.
Education
GED -
Harris County High School
Hamilton, GA
Skills
Instructional support
Acquisitions processing
Cataloging and shelving
Circulation desk
Materials Management
Customer Service
Problem-solving abilities
Money handling abilities
Timeline
Library Media Clerk
Harris County School District
08.2008 - Current
Licensed Insurance Sales Agent
Jerry Cleaveland State Farm Insurance Agency
03.1993 - 08.2008
GED -
Harris County High School
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