Judy Ngonhkeo
Piedmont Athens Regional Medical Center
Bethlehem,GA
1
Certification
21
years of professional experience
Dedicated healthcare professional with solid experience in MBU/NICU and administrative duties. Excels in multitasking and organization, ensuring quality assurance in infant well-being. Strong focus on teamwork, adaptability, and delivering high-quality care. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Work History
Newborn Hearing Screener Coordinator
1 Month- Coordinated with nursing staff and physicians to ensure timely screenings for newborn patients, facilitating early detection of hearing issues.
- Performed newborn hearing screenings using OAE and AABR methods across inpatient nursery settings.
- Documented screening results accurately in electronic medical records and maintained compliance with hospital protocols.
- Educated parents on screening process and follow-up referrals, empowering them to take proactive steps for additional testing.
- Developed comprehensive work schedules for staff to ensure adequate coverage. and review bi-weekly payroll for employees.
NICU Milk Technician
6 Months- Prepared, stored, and distributed human milk and formula for premature or critically ill newborns, ensuring each infant received tailored nutritional support.
- Thaw, fortify, and label human milk according to strict protocols, following physician or dietitian orders.
- Inspected and tracked human milk and formulas for quality and safety, ensuring compliance with infection control standards to protect vulnerable infants.
- Work with NICU staff, nurses, lactation consultants, and dietitians to optimize infant nutrition.
- Provided guidance on milk storage, handling, and feeding techniques.
- Work with NICU staff, neonatologist, nurses, lactation consultants, and dietitians to optimize infant nutrition.
Patient Access Registrar
2 Years 10 Months- Registered patient information using EPIC systems, ensuring data integrity and compliance with regulations.
- Registered patient information accurately using EPIC systems to ensure data integrity.
- Assisted patients with appointment scheduling, improving patient experience and satisfaction.
- Trained new staff on registration procedures and system navigation, promoting team efficiency and consistency.
Patient Care Technician
2 Years 10 Months- Provided flexible support in outpatient infusion center and NICU, adapting to patient needs and staffing requirements.
- Monitored vital signs and documented changes to enable timely interventions and ensure quality care.
- Assisted medical staff with daily procedures, enhancing patient flow and operational efficiency.
- Assisted medical staff with daily procedures to streamline patient flow and improve operational efficiency.
- Educated patients on post-treatment care to support recovery and enhance overall patient outcomes.
Medical Assistant
5 Years 2 Months- Monitored and documented patient vital signs, enabling physician review for informed decision-making.
- Monitored patient vital signs and documented results for physician review.
- Obtained and recorded client medical history, medication details, symptoms, and allergies, ensuring comprehensive patient profiles.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Educated patients on treatment plans and medication usage, promoting adherence and understanding of follow-up care.
- Supported healthcare providers by preparing examination rooms and organizing medical supplies.
- Performed EKGs and X-rays, contributing to accurate and timely diagnoses.
ED Unit Secretary
4 Years 11 Months- Coordinated patient admissions and discharges, contributing to workflow efficiency in high-volume unit.
- Scheduled appointments and procedures to maximize physician availability and streamline patient care timelines.
- Communicated effectively with medical staff and patients, enhancing overall satisfaction and operational efficiency.
- Managed incoming calls, directing inquiries to appropriate departments to support operational flow.
Medical Records Clerk
6 Years 4 Months- Organized and maintained electronic health records using advanced medical record systems.
- Organized and maintained electronic health records to ensure accuracy and accessibility for healthcare providers.
- Processed incoming medical records requests to facilitate timely patient care and support clinical decisions.
- Implemented filing systems that streamlined document retrieval, improving access to patient information.
Education
Diploma - Medical Assistant
Skills
Newborn care
Patient-focused care
Data recording accuracy
Newborn screening techniques
Medical terminology knowledge
Data accuracy
Workflow coordination
Certification
Infant Feeding Technician Certificate
CPR/BLS Certificated
Timeline
Newborn Hearing Screener Coordinator
Onsite Neonatal Partners
10.2026 - CurrentRead More
NICU Milk Technician
NGHS
05.2026 - CurrentRead More
Patient Access Registrar
Piedmont Athens Regional Medical Center
01.2024 - CurrentRead More
Patient Care Technician
Piedmont Athens Regional Medical Center
01.2024 - CurrentRead More
Medical Assistant
Physicians Pointe
10.2019 - 12.2024Read More
ED Unit Secretary
Gwinnett Medical Center
10.2014 - 09.2019Read More
Medical Records Clerk
Family Physicians P.A.
01.2006 - 05.2012Read More
Lanier Technical College
Diploma from Medical Assistant
Read More