Judy Pinnell
Byron
Summary
Dedicated Direct Support Professional with experience at Arc, Macon, enhancing the quality of life for individuals with disabilities. Skilled in crisis intervention and behavioral documentation, I effectively advocate for clients while fostering a compassionate environment. Committed to teamwork and conflict resolution, I ensure a safe and supportive atmosphere for all.
Overview
8
8
years of professional experience
Work History
Direct Support Professional
Arc,Macon
12.2021 - 01.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Residential Professional House Cleaner
Fayes Cleaning Service
03.2016 - 01.2020
- Enhanced client satisfaction by providing thorough and meticulous cleaning services catered to individual needs.
- Wiped walls, decoration, and appliances.
- Offered specialized deep-cleaning services that revitalized living spaces, increasing overall home comfort.
- Managed workload across Number houses and satisfied customer needs for cleaning standards and details.
- Supported clients during life transitions by organizing belongings and decluttering spaces for increased functionality.
- Collaborated with team members to complete large-scale cleaning projects efficiently and effectively.
- Demonstrated punctuality and reliability by consistently arriving on time for scheduled appointments, instilling trust and confidence in clients.
- Reduced allergens in living spaces through regular dusting, vacuuming, and mopping for improved air quality.
- Fostered long-lasting professional relationships with clients, leading to repeat business and a positive reputation in the industry.
- Streamlined cleaning processes with the use of efficient tools, techniques, and eco-friendly products.
- Provided exceptional customer service by addressing concerns promptly and adapting services based on feedback received from clients.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Adhered strictly to safety protocols while using chemicals or equipment, minimizing risks of accidents or injuries.
Education
Basic - Basic
Peach Co High
Peach CountySkills
- Crisis intervention
- Behavioral documentation
- Client assessment
- Patient support
- Daily living assistance
- Conflict resolution
- Team collaboration
- Time management
- Patient advocacy
- Effective communication
- Compassionate care
- First aid and safety
Timeline
Direct Support Professional
Arc,Macon
12.2021 - 01.2024
Residential Professional House Cleaner
Fayes Cleaning Service
03.2016 - 01.2020
Basic - Basic
Peach Co High
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