Julia Ferris
Athens
Summary
Undergraduate student in Social Work focused on community assistance, resource provision, and empowerment. Committed to promoting social justice and advocating for human rights. Experienced in patient operations, clinical ethics, and case management with proven skills in empathy, patient experience, and quality assurance. Collaborative team player dedicated to implementing best practices in service delivery and integrated communication with partners.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Behavioral Health Patient Care Coordinator
MedLink GA
Winder
08.2025 - Current
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Collaborated with multidisciplinary teams to optimize patient outcomes.
- Maintained accurate patient records in electronic health systems.
- Handled patient inquiries and resolved concerns promptly and professionally.
Hospice Volunteer
Family Hospice
Athens
08.2024 - 12.2024
- Provided compassionate support to patients and families during end-of-life care.
- Organized recreational activities to enhance patient engagement and well-being.
- Maintained accurate documentation of volunteer hours and patient interactions.
- Offered emotional support to grieving families through active listening and presence.
Leasing Consultant
The Flats At Carrs Hill
Athens
10.2023 - 08.2024
- Coordinated lease agreements and ensured proper documentation completion.
- Facilitated move-in processes and orientations for new residents.
- Developed strong relationships with residents to enhance community engagement.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Education
Bachelor of Science - Social Work
University of Georgia
Athens, GA05-2026
IB Diploma Program -
Campbell High School
Smyrna, GA01.2021
Skills
- Team collaboration
- Community outreach
- Attention to detail
- Proficient in Microsoft Office Suite
- Goal setting
- Verbal and written communication
- Patient relations
Interprofessional Activities
- Interprofessional Education and Collaboration for UGA, October 2025 (IP event with University of Georgia's College of Pharmacy & School of Social Work, Augusta's Nursing School & Medical College of Georgia)
Certification
QPR Gatekeeper
Timeline
Behavioral Health Patient Care Coordinator
MedLink GA
08.2025 - Current
Hospice Volunteer
Family Hospice
08.2024 - 12.2024
Leasing Consultant
The Flats At Carrs Hill
10.2023 - 08.2024
Bachelor of Science - Social Work
University of Georgia
IB Diploma Program -
Campbell High School