Julia Paz
Canton
Summary
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
Aldi
05.2022 - 05.2025
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assistant General Manager
Buffalo Wild Wings
03.2022 - 05.2022
- Hiring, and maintaining staffing levels
- Following all OSHA and Health Department guidelines throughout day to day operations
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented operational procedures, streamlining daily tasks and improving overall efficiency to employees.
Hospitality Manager
Buffalo Wild Wings
01.2017 - 03.2022
- Controlled Cost of Goods
- Helped achieve training restaurant status
- Maintain staffing levels to run day to day operations
Kitchen Manager
Ruby Tuesday
01.2007 - 01.2017
- Recruiting and hiring new, and promoted employees
- Training of new/promoted employees
- Cost Control of all operations
Education
BBA - Business Management
American InterContinental University
Schaumburg, IL08-2028
High School - undefined
Claiborne County High School
Tazewell, TN01.2005
Skills
- High Level of Communication
- Computer, Excel
- Team building and leadership
- Attention to detail
- Customer Service
- Leadership
- Problem-Solving
- Time Management
Timeline
Assistant Store Manager
Aldi
05.2022 - 05.2025
Assistant General Manager
Buffalo Wild Wings
03.2022 - 05.2022
Hospitality Manager
Buffalo Wild Wings
01.2017 - 03.2022
Kitchen Manager
Ruby Tuesday
01.2007 - 01.2017
High School - undefined
Claiborne County High School
BBA - Business Management
American InterContinental University
Similar Profiles
Liam BaileyLiam Bailey
Store Assistant/Relieving Shift Manager at ALDIStore Assistant/Relieving Shift Manager at ALDI
Adrianna GibsonAdrianna Gibson
Lead Store Associate at AldiLead Store Associate at Aldi
Kenia MorenoKenia Moreno
Cashier at AldiCashier at Aldi
Marcus EnglandMarcus England
Sales Associate at AldiSales Associate at Aldi
Christian NorrisChristian Norris
Fry Cook at Arby'sFry Cook at Arby's