Pei-Chiu Chen
Dessert Eats LLC
Alpharetta
8
years of professional experience
Customer-focused and dependable candidate with 8 years of experience in fast-paced food service environment. Experienced in taking orders, processing transactions and working with team member effectively. Skilled in problem solution and maintaining high quality standards. Friendly, self-motivated and loving taking new challenges in daily routine operations.
Work History
Manager /Head Baker
1 Year 4 Months- Manage daily store operations while providing friendly and efficient customer service.
- Monitor the cookie inventory, train and support team members mixing daily and ensure consistent quality.
- Order ingredients, baking supplies based on inventory level
- Maintain an organized, clean back of house production area
Manager
6 Years 4 Months- Delivered exceptional customer service in busy cafe foodservice environment and built strong relationships with customers.
- Accurately took orders and processed cash and credit card transactions.
- Kept clean, organized front of the house area and assisted with opening and closing procedures, including deep cleaning, restocking and preparing closing report.
- Handled customer complaints and worked to resolve issues while maintaining a positive attitude.
Education
Bachelor of Arts - Japanese
Skills
Baking techniques
Inventory management
Safety procedures
Customer Service
Problem resolution
Teamwork and collaboration
Positive attitude
Timeline
Manager /Head Baker
Dessert Eats LLC
05.2025 - CurrentRead More
Manager
Cafe at Pharr Dunwoody
01.2019 - 05.2025Read More
Fu-Jen Catholic University
Bachelor of Arts from Japanese
Read More